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Hospitality
Waiter / Waitress
Winnetka, IL

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Pomeroy

Food Runner

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Job Description

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join our team at Pomeroy in Winnetka. This is a primarily weekend position.
Concept Overview:
Pomeroy is a Ballyhoo Hospitality concept located in the heart of Winnetka that draws inspiration from the cafés and brasseries of Paris. The restaurant serves timeless French dishes including onion soup, escargot, steak frites, and fresh seafood alongside a thoughtful wine list and classic cocktails. The dining room reflects the elegance and warmth of a traditional Parisian bistro, creating a welcoming space where guests can gather for long meals, celebrations, or casual drinks at the bar. Pomeroy brings the flavors and atmosphere of a classic French neighborhood restaurant to Chicago's North Shore.
Job Summary:
The Food Runner position involves managing the kitchen expo service and the flow of food tickets. This role includes delivering dishes to guest tables, describing the food, providing tableside service when necessary, keeping an eye on guest satisfaction, and supporting the kitchen team in expediting service. We are looking for a Food Runner who is professional, friendly, and dedicated to providing excellent guest experience.
We offer:
Paid Leave Medical, Dental, and Vision Insurance Opportunities for professional growth and development A supportive and inclusive work environment The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance Employee dining privileges
Essential Duties and Responsibilities:
Welcome all guests and ensure guests receive responsive, professional and gracious service at all times. Communicate with other service staff to always ensure the wants and needs of guests are fulfilled. Participate in Pre-Shift meetings and learn new menu items. Understand the order taken by the Server and any changes in the menu, dietary restrictions, food allergies, etc. Assist the Chef in expediting the food to the dining room. Aware of all upcoming orders and status of tables expecting food. Use position numbers and proper spiels. Keep the expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service. Ensure that all food and products are consistently prepared and served according to the restaurant's standards. Maintain a clean, safe environment all times in the Dining Room and all service stations. Perform all side work applicable to assigned station. Perform other related duties as assigned.
Job Requirements:
Excellent communication skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Successfully learns knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines. Ability to describe all menu items, prices and methods of preparation. Ability to lift and/or move up to 50 pounds. Ability to lift, balance, and carry trays of food weighing up to 25 pounds. Ability to work varied shifts, including nights, weekends and holidays. Why Join Us? Opportunity to work in a dynamic and friendly environment. Gain valuable experience in the hospitality industry. Be part of a team that values growth and development. How to
Apply:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance