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Hospitality
Waiter / Waitress
Mount Pleasant, MI

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SEG Food Hall, LLC

Server

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Job Description

Job Summary Join our vibrant team as a Server, where your energy and passion for hospitality will create memorable dining experiences for our guests. In this dynamic role, you will be the friendly face that welcomes guests, takes orders accurately, and delivers exceptional service in a fast-paced environment. Your culinary knowledge and food industry experience will help ensure every guest leaves satisfied and eager to return. This position offers an exciting opportunity to showcase your customer service skills while working in a lively setting that values teamwork, professionalism, and hospitality excellence. Responsibilities Greet guests warmly and provide attentive, personalized service throughout their dining experience Take accurate food and beverage orders using POS systems such as Micros POS, or OpenTable Upsell menu items and specials to enhance guest satisfaction and increase sales Serve food and drinks efficiently, ensuring proper presentation and adherence to food safety standards Handle cash transactions accurately, including cashiering and basic math calculations Maintain cleanliness and sanitation of work areas, including bussing tables and assisting with food handling and preparation when needed Collaborate with kitchen staff to ensure timely delivery of orders and resolve any guest concerns promptly Support guest relations by addressing inquiries professionally, managing reservations, and providing exceptional customer service in fine dining or nightclub settings Experience Previous restaurant or food service experience, including serving in fine dining or nightclub environments Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable is highly preferred Strong knowledge of food safety, sanitation practices, and proper food handling procedures Experience with food preparation, bussing, hosting/host duties, or cashiering is advantageous Excellent time management skills to handle multiple tables efficiently during busy hours Demonstrated ability to upsell menu items while maintaining a positive attitude Basic math skills for cash handling and transaction accuracy Proven ability to deliver outstanding guest services with enthusiasm and professionalism Join us if you're passionate about hospitality, eager to develop your skills in a lively environment, and committed to creating memorable experiences for every guest!
Job Types:
Full-time, Part-time Pay:
From $5.49 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements