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Hospitality
Waiter / Waitress
Goldsboro, NC

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IHOP

Server

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Job Description

Overview Join our dynamic team as a Server and become the heart of an energetic, welcoming dining experience! In this role, you'll bring your passion for hospitality to life by providing exceptional service to guests, ensuring their visit is memorable and enjoyable. Your enthusiasm and attention to detail will help create a lively atmosphere where guests feel valued and cared for. This paid position offers a fantastic opportunity to develop your skills in food and beverage service while working in a vibrant, fast-paced environment. Duties Greet guests warmly and assist with seating arrangements, creating a friendly and inviting atmosphere Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable Serve food and drinks efficiently, including cocktails, spirits, wine, and non-alcoholic beverages, ensuring proper presentation and quality Process sales transactions accurately while handling cash, credit cards, and other payment methods Upsell menu items including specialty drinks and desserts to enhance guest experience and increase sales Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols Collaborate with kitchen staff to ensure timely delivery of orders and resolve any guest concerns promptly Requirements Previous experience in food service or restaurant roles, including fine dining or casual dining environments Knowledge of POS systems such as Aloha POS, Micros POS, or OpenTable for order processing and sales transactions Strong customer service skills with the ability to engage guests positively and handle inquiries professionally Ability to manage time effectively in a fast-paced setting while multitasking between serving tables and processing payments Basic math skills for handling cash transactions accurately and calculating bills Experience with beverage service including cocktails, spirits, wine knowledge, and drink presentation techniques Food safety certification or willingness to obtain training upon hire; familiarity with sanitation standards is preferred Join us as a Server where your energy fuels memorable guest experiences! We value hospitality professionals who are passionate about delivering top-tier service while thriving in a lively environment. This role is perfect for individuals with restaurant experience seeking growth opportunities in the food industry.
Pay:
$21.94 - $26.42 per hour
Work Location:
In person