Find & Apply For Waiter / Waitress Jobs in Farmington, New Mexico

Host-Server Porters Restaurant and Smokehouse is seeking an experienced, personable hospitality professional to join our front-of-house team in a cross-trained Host-Server position. This position begins in the HOST role, allowing the employee to learn our guests, menu, service standards, seating flow, and restaurant operations. After successful Host training and demonstrated performance, the role takes-on occasional SERVER shifts to learn the position, before transitioning into

HOST-SERVER.

Once fully cross-trained, your week can include shifts in either capacity, based on staffing needs. Porters is a high-volume, family-owned restaurant serving a broad menu than includes hand-cut steaks, house-smoked barbecue, and a 65-plus-item garden bar served aside beer, wine, and cocktails. Our customers come to us for everything from quick family meals to huge celebrations, with large parties, banquets, and off-site catering events offering our highest performers excellent additional income opportunities. Host Responsibilities Welcome every guest promptly, warmly, and professionally. Manage reservations, the waitlist, and seating through our electronic seating platform. Coordinate table assignments and seating flow with servers and managers. Provide accurate wait-time, reservation, and general restaurant information by phone and in person. Receive takeout orders by phone and online and manage them through guest handoff. Process guest payments accurately at the Host register. Accommodate seating preferences and special requests whenever reasonably possible. Assist with beverages, desserts, table resets, and other service needs during peak periods. Maintain a clean, organized, and guest-ready entrance, lobby, and Host station. Server Responsibilities Provide attentive, efficient table service in a busy full-service environment. Explain menu offerings and answer questions accurately. Take and deliver food, nonalcoholic beverage, beer, wine, and cocktail orders. Use appropriate suggestive-selling techniques to improve the guest experience and increase sales. Monitor tables throughout the meal and respond proactively to guest needs. Process orders and payments accurately using Toast POS. Resolve routine guest concerns professionally and escalate issues when appropriate, seeking outcomes that support both the guest and the business. Communicate calmly and constructively during challenging guest or team interactions. Work cooperatively with Hosts, servers, bartenders, kitchen staff, and managers. Complete assigned opening, closing, side-work, cleaning, and periodic upkeep duties. Help mentor and support newly hired team members when appropriate. Provide organized, attentive service to large parties, banquets, and special events (if assigned due to excellent performance in regular service.) Qualifications At least

ONE YEAR

of serving experience in a full-service restaurant. Must be at least 19 years old, as the position includes alcohol service. Must hold, or be able to obtain within 3 days of employment, a valid food handler's permit. Must Hold or be able to obtain within 30 days of employment, a valid New Mexico alcohol-server permit. Strong customer-service, communication, teamwork, and conflict-resolution skills. Ability to remain composed, organized, and professional in a fast-paced environment. Ability to manage multiple priorities while maintaining accuracy and guest awareness. Comfortable using modern restaurant technology; Toast POS experience is preferred. Willingness to work both Host and Server assignments according to training status and business needs. Reliable attendance and availability for restaurant scheduling, including busy meal periods and special events. Compensation HOST pay begins at 9.00 hourly pay plus tips, typically totaling $15-$20/hr SERVER pay begins at 3.00 hourly pay plus tips, typically totaling $15-$27/hr Earnings and tip opportunities vary according to assigned role, schedule, and business volume. Join Porters and help us create the welcoming, family-friendly service that keeps our guests coming back.

Pay:

$12.00 - $20.00 per hour Expected hours: 25.0 - 35.0 per week

Benefits:

Employee discount Flexible schedule Paid sick time People with a criminal record are encouraged to apply

Experience:

Host/hostess:

1 year (Preferred)

Food Serving:

1 year (Required)

License/Certification:

Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to

Commute:

Farmington, NM 87401 (Required)

Work Location:

In person