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Hospitality
Waiter / Waitress
Accord, NY
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is an inspired country retreat where cultivated meets wild. Situated on 220 pastoral acres between the Catskill and Shawangunk mountain ranges, INNESS offers a unique hospitality experience featuring thoughtfully designed accommodations, exceptional dining, golf, wellness, and outdoor recreation. Our restaurant focuses on seasonal cuisine, warm hospitality, and creating memorable dining experiences for our guests. Position Summary INNESS is seeking a motivated, detail-oriented Back waiter to join our restaurant team. The Back waiter plays an essential role in delivering exceptional guest experiences by supporting servers, maintaining dining room standards, and ensuring smooth and efficient restaurant operations. The ideal candidate is attentive, hardworking, organized, and enjoys working in a fast-paced, team-oriented hospitality environment. Highly motivated candidates can directly email the Rest Manager at restaurant@inness.co Key Responsibilities Guest Service Assist servers in providing attentive, professional, and timely service to all guests. Greet and acknowledge guests warmly when appropriate. Deliver water, bread, and other table accompaniments promptly. Anticipate guest needs, including water refills, additional utensils, and table maintenance. Assist with food running and clearing courses while following proper service standards. Communicate guest requests or concerns promptly to servers and management. Dining Room Operations Set, reset, and maintain tables according to INNESS service standards. Clear and clean tables efficiently without disrupting the guest experience. Maintain cleanliness and organization of dining areas, service stations, and side stations. Polish and restock silverware, glassware, plates, and other service equipment. Assist with opening and closing duties, including dining room preparation and breakdown. Support smooth transitions between meal periods and dining services. Teamwork & Communication Work closely with servers, food runners, hosts, bartenders, and kitchen staff to ensure seamless service. Communicate effectively with the front-of-house and back-of-house teams. Assist teammates during busy service periods and anticipate operational needs. Participate in pre-shift meetings and required training sessions. Follow direction from restaurant leadership and contribute to a positive, respectful work environment. Safety & Service Standards Follow all food safety, sanitation, and workplace safety procedures. Handle dishes, glassware, and equipment carefully to prevent damage and injury. Maintain a clean, professional appearance in accordance with INNESS grooming and uniform standards. Demonstrate professionalism, discretion, and courtesy when interacting with guests and colleagues. Qualifications Previous restaurant or hospitality experience preferred but not required. Strong work ethic and willingness to learn. Excellent teamwork, communication, and interpersonal skills. Ability to multitask and remain organized during busy service periods. Positive attitude and commitment to exceptional hospitality. Reliable, punctual, and attentive to detail. Availability to work evenings, weekends, and holidays as business needs require. Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 30 pounds. Ability to bend, reach, and perform repetitive tasks throughout a shift. Ability to safely carry trays, dishes, and service equipment. What We Value At INNESS, hospitality is about more than completing tasks. We value team members who take pride in their work, anticipate guest needs, support their colleagues, and contribute to an exceptional dining experience. Our goal is to create a welcoming, polished, and memorable restaurant experience through genuine hospitality, attention to detail, and teamwork.
Pay:
$12.00 per hour Expected hours: 15.0 - 25.0 per week