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Now viewing: Waitstaff/Server
PH
Prairie House Food and Spirits
Waitstaff/Server
Job Description
Servers are responsible for providing exceptional customer service by creating a welcoming dining experience for every guest. This includes taking food and beverage orders, delivering meals accurately and efficiently, maintaining a clean dining area, and ensuring guests leave satisfied. Servers are expected to be knowledgeable about the menu and work as part of a team to provide outstanding hospitality. Essential Duties and Responsibilities Welcome and seat guests in a friendly and professional manner when needed. Present menus and answer questions about menu items, daily specials, and beverages. Take accurate food and beverage orders using the restaurant's POS system. Serve food and beverages promptly and accurately. Check on guests throughout their meal to ensure satisfaction. Refill beverages and respond promptly to guest requests. Process guest payments accurately and return correct change when applicable. Maintain a clean and organized dining room, server stations, and beverage stations. Complete assigned opening, running, and closing side work. Assist with setting and clearing tables. Follow all food safety, sanitation, and alcohol service regulations. Work cooperatively with kitchen staff, bartenders, hosts, and fellow servers. Report guest concerns or complaints to management promptly. Maintain a positive attitude and professional appearance at all times.