CONTRACT, ON-SITE
- We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California.
This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.
Responsibilities:
- Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.
- Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.
- Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.
- Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.
- Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.
- Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.
- Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.
- Take on additional assignments requested by benefits leadership to support departmental priorities.