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Compensation / Benefits Analyst
Pinellas Park, FL
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Pinellas Park, FL 33781, St. Petersburg area. Hybrid role with a minimum of two days per week in the office. The Role IMS is seeking an experienced and motivated Payroll and Benefits Specialist to strengthen our client services and support the delivery of payroll, benefits, and HR compliance services for our international clients operating in the United States. This is not a routine payroll role. We are looking for someone who takes ownership of their work, is responsive and accountable, and enjoys solving problems in a busy, client-focused environment. You should be confident managing payroll and benefits matters independently, investigating issues, and ensuring work is completed accurately, on time and to a high standard. Our clients are often new to the U.S. employment landscape, so you will need to be comfortable explaining requirements clearly, anticipating questions, and helping clients navigate unfamiliar processes. Strong communication is essential, both when working directly with clients and when coordinating with colleagues to resolve issues and keep work moving. You will work closely with Account Managers and the wider team, contributing to a collaborative environment where people take responsibility, support one another and share knowledge. We value someone who is proactive, practical and dependable, who follows through on commitments, communicates when issues arise, and looks for solutions rather than waiting to be directed. For the right candidate, this role offers the opportunity to take meaningful ownership of client work, contribute to the development of our payroll function, and grow with an ambitious and expanding business. The Company International Management Solutions Inc. is an accounting and consulting firm committed to supporting European companies as they navigate the complexities of doing business in the USA. Our role is to serve as a trusted partner, guiding our clients through the unique challenges they may face when setting up and operating in a new market. Why work for IMS?
Impactful work:
Play a central role in helping international businesses establish and grow successfully in the U.S. market.
Career growth and development:
Take ownership of client payroll and benefits processes, develop your consulting skills, and contribute to improving how we deliver our services as the business grows.
Flexibility:
Enjoy hybrid working, with the opportunity to work abroad for a few weeks per year, supporting work-life balance while collaborating with global teams.
Collaborative culture:
Join a friendly, multinational and supportive team that values initiative, accountability, open communication and teamwork.
Comprehensive benefits:
Healthcare coverage, 401(k) and 20 days of paid time off. Primary Responsibilities You will work closely with Account Managers and colleagues across the business to ensure client payrolls and benefits are managed accurately, efficiently and in compliance with U.S. requirements. You will be expected to take ownership of assigned responsibilities, manage competing priorities and keep colleagues and clients informed of progress, issues and outstanding actions.
Your responsibilities will include:
Manage assigned client payrolls, ensuring accurate processing, timely completion and adherence to payroll schedules and client requirements. Review payrolls for accuracy and completeness, identify discrepancies and ensure issues are investigated and resolved promptly. Investigate and resolve federal and state payroll tax notices, including multi-state payroll tax matters, missing filings and payments, and reporting authorizations. Liaise with payroll vendors and tax authorities as required. Take ownership of payroll queries and issues from initial investigation through to resolution, escalating when appropriate and following up to ensure matters are closed. Respond to client queries and explain U.S. payroll, benefits and compliance requirements clearly and practically. Work with Account Managers and colleagues to coordinate client deliverables, share information and ensure outstanding matters are followed through. Manage payroll vendor relationships and coordinate with providers to resolve issues and meet client requirements. Support clients with U.S. payroll setup, state registrations, employment documentation and ongoing payroll compliance. Manage healthcare benefits setup and ongoing administration, helping clients understand their options and responsibilities. Manage the setup and administration of 401(k) retirement plans, including relevant reporting and compliance requirements. Provide technical guidance and support to colleagues, sharing knowledge and helping the team resolve payroll and benefits issues. Identify opportunities to improve processes, strengthen controls and make the payroll function more efficient and organised. Support client and business development calls as required, explaining IMS's approach to U.S. payroll, benefits and compliance. Ideal Requirements To succeed in this role, you will need a strong practical understanding of U.S. payroll and benefits, combined with the ability to take ownership, work independently and contribute positively to a busy, collaborative team. Ideally, you will have: Strong experience processing and managing U.S. client payrolls, including multi-state payroll. Experience with U.S. payroll setup and state-specific payroll requirements. Experience investigating and resolving payroll tax notices and other payroll compliance issues. Knowledge of U.S. benefits setup and administration, including healthcare and 401(k) plans. Experience using ADP, Paychex or similar payroll systems. Experience working in a professional services or accounting firm environment is beneficial. Strong organisational skills and the ability to manage multiple client accounts, competing deadlines and changing priorities. A high level of accountability, with a proven ability to take ownership of tasks, follow through on commitments and deliver work to a high standard. A responsive and proactive approach, recognising what needs attention and acting promptly rather than waiting to be asked. Strong problem-solving skills, with the ability to investigate issues, use sound judgement and find practical solutions. Clear and confident communication skills, including the ability to explain technical requirements to clients who may be unfamiliar with the U.S. employment landscape. A collaborative and team-oriented approach, with a willingness to share knowledge, support colleagues and work together to resolve issues. The ability to work independently while recognising when to seek input, communicate risks or escalate matters. A professional, dependable and client-focused attitude, with an interest in developing technical knowledge and contributing to the long-term growth of IMS. English fluency is essential. Must be able to reliably commute to our office in Pinellas Park, FL 33781, at least two days per week. To apply Please upload your resume in PDF format and complete our screening questions to help us review and shortlist candidates efficiently. Video screening calls will commence immediately. Weekend times are also available; please indicate if you are available for weekend calls in your application. We look forward to your application. We look forward to hearing from you.
Job Type:
Full-time Pay:
$60,000.00 - $80,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have any experience with tax notices
Experience:
Client services: 1 year (Required) Payroll management: 2 years (Required) Benefits administration: 2 years (Required)
Multi-State Payroll:
1 year (Required)
Work Location:
Hybrid remote in Pinellas Park, FL 33781
Benefits
Paid Time Off (PTO)
401(k) Plans
Professional Development
Other Retirement and Savings
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