Find & Apply For Compensation / Benefits Analyst Jobs in Boone, North Carolina

Benefits Service Specialist Location:

Boone, NC, United States Job ID:

17678

Date Posted:

Oct 19, 2026 Get Involved! What do we believe? Demonstrate Biblical Integrity At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work. Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/ What is the opportunity? Respond with Compassionate Action We are seeking a Benefits Service Specialist to join our Human Resources team in Boone, North Carolina . Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ. In the role of Benefits Service Specialist , you will have the opportunity to: Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ. Support employees across domestic and international benefit programs including health, wellness, and leave policies by offering timely guidance, resolving claims, and processing enrollment and life event changes with care and professionalism. Evaluate requests under FMLA, company leave, and other programs with compassion and consistency, including reviewing medical documentation and ensuring compliance while maintaining accurate records and clear communication. Manage HRIS transactions for accruals and time-off approvals, coordinate status updates for stakeholders, and ensure all decisions align with Samaritan's Purse-based mission values and regulatory standards. Contribute to annual enrollment, life events, and benefit communications while resolving cases professionally and escalating complex issues for appropriate review and long-term solutions. Provide daily support for a culture of service by upholding policy and law with accuracy, participating in internal audits, and committing to lifelong learning to serve the ministry. Other duties as assigned. What are the qualifications? Serve with Excellence As a qualified candidate, you will have the following skills and experience: Bachelor's degree in human resources, Business Administration, or related field and two (2) to four (4) years of related experience; or equivalent combination of education and experience. Knowledge of employee benefits administration, including health and welfare plans, retirement programs, leave of absence programs, and applicable federal and state regulations such as FMLA, ADA, COBRA, HIPAA, and ERISA. Strong customer service, communication, and interpersonal skills with the ability to effectively support employees, managers, vendors, and HR partners while handling sensitive and confidential information. Ability to interpret and apply benefit plan provisions, company policies, and regulatory requirements to resolve employee inquiries and administer benefits and leave programs accurately. Demonstrated organizational skills with the ability to manage multiple priorities, maintain detailed records, meet deadlines, and effectively administer a high volume of transactions and cases. Strong analytical and problem-solving skills with the ability to research issues, identify discrepancies, evaluate documentation, and recommend appropriate solutions. Proficiency in HRIS, benefits administration systems, case management tools, and Microsoft Office applications, particularly Excel, Word, Outlook, and Teams. Ability to work independently and collaboratively in a team environment, exercising sound judgment and escalating complex issues when appropriate. Ability to adapt to changing business needs, processes, and regulatory requirements while maintaining a high level of accuracy and service excellence. What are the benefits? Walk in Bold Faith Samaritan's Purse is proud to offer a competitive benefits package, including: On-site Medical Clinic (staff and dependents) Medical, prescription, dental & vision insurance Flexible Spending Account (FSA) Long-term and Short-term disability insurance Paid Family Medical Leave Term Life Insurance 401(k) retirement savings plan 10 paid holidays 12 vacation/personal days 10 sick days New Applicants > Returning Applicant >