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Human Resources Assistant
San Leandro, CA

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Alameda County, California

Information Systems Technician II

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Job Description

INFORMATION SYSTEMS TECHNICIAN II

Recruitment #26-0411-01 Date Opened 10/23/2026 12:00:00 AM

Filing Deadline 11/5/2026 5:00:00 PM

Salary $38.97 - $47.22/hour; $81,057.60 - $98,217.60/year

Employment Type Permanent Full-Time Employment HR Analyst Angelica Cuevas

Department County Wide Recruitment

Work Location Fremont

Oakland

San Leandro Type of Recruitment New, open, assembled

INTRODUCTION

THIS

IS A NEW ASSEMBLED EXAMINATION.

The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire:

A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION
THE COUNTY:

Established in 1853, Alameda County has a population of over 1.6 million residents, making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE POSITION

Under general supervision of higher level data processing staff, performs a variety of technical duties involving the operation, installation, maintenance, and support of mini and microcomputer hardware and software systems; to serve as system administrator for the assigned data processing system; to develop mini and microcomputer application programs; and to do related work as required.

THE VACANCIES

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in Registrar of Voters, Probation, Sheriff's Office, and the Library.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will possess the following critical attributes:

Demonstrated experience providing technical support and maintenance to computer systems for an in-house data processing system. Strong ability to troubleshoot complex hardware and software issues. Effective decision maker who can quickly and accurately diagnose software, hardware and system problems with the ability to formulate and execute the most adequate method of repair. Exceptional communication skills, both oral and written and the ability to communicate effectively with both technical and non-technical staff. Ability to maintain consistency in work while experiencing changes in work environment, duties, technology or procedures. Outstanding organizational skills, including the ability to independently prioritize tasks and work on multiple projects simultaneously; but also be able to provide status updates on tasks at a moment's notice. Responsible for providing technical support to end-users with hardware, software and peripheral equipment, network servers, copiers and printers. Willingness to learn new software and hardware systems and the ability to apply the newly acquired knowledge to work. Ability to perform duties while maintaining a system of checks and balances to ensure thoroughness and completeness of work.

MINIMUM QUALIFICATIONS

Possession of the Knowledge and Abilities listed below is proof of sufficient education and experience for this class. The knowledge and abilities would typically be obtained by having gained one year of experience in developing mini and/or microcomputer based data processing systems, as well as by having some formal class work in computer science or data processing systems.

NOTE:

The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of:

Computer technology.

Data processing concepts.

Networking.

Modern office practices.

Abilities:

Oral communication.

Computer programming.

Adaptation to stress.

EXAMINATION COMPONENTS

THE

EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS

A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.

A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.

An oral interview which will be weighted as 100 % of the candidate's final examination score. The oral interview may contain situational exercises.

Benefits

  • Dental Insurance