Position Summary We are a well-established, high-volume acupuncture and integrative wellness clinic looking for a Part-time Human Resources Generalist and Payroll Administrator to join our team. The Human Resources Generalist supports the team by managing day-to-day human resources administration, payroll processing, employee benefits, employee relations, workplace compliance, and workplace policies. This role serves as an accessible resource for practitioners, front-desk staff, and practice leadership while protecting confidentiality and supporting a respectful, patient-centered workplace. The Generalist balances employee advocacy with consistent application of practice standards and applicable employment requirements. Schedule Options Weekdays and/or weekends, 10 - 20 hours per bi-weekly pay period. Remote work from local home authorized but must be able to physically go into to the office if needed.
Essential Responsibilities:
Payroll, Timekeeping, and Recordkeeping Coordinate accurate and timely payroll processing to include knowledge of or willingness to learn how to process "piece rate" payroll payments. Review hourly employee timecards; resolve discrepancies before payroll submission. Maintain payroll records, employee tax and withholding forms, wage notices, direct-deposit information, and required authorizations. Partner with the payroll provider and/or accountant to reconcile payroll reports, support tax filings, and address payroll questions. Monitor compliance with applicable wage-and-hour, pay-frequency, meal and rest period, recordkeeping, and payroll requirements; elevate concerns to leadership or qualified counsel. Create, organize, and maintain accurate electronic and physical personnel files. Maintain compliance reporting and provide administrative support for audits, unemployment claims, and employment verification requests. Employee Advocacy and Employee Relations Function as a trusted, approachable resource for employees, listen to concerns, explain available options, and promote fair, respectful treatment . Help employees navigate workplace processes, benefits, leave, accommodations, scheduling concerns, conflicts, and other employment-related questions. Raising employee themes and workplace risks to leadership while maintaining appropriate confidentiality and avoiding retaliation. Support timely, impartial review of complaints and workplace concerns; document facts, coordinate next steps, and recommend when outside expertise is needed. Facilitate constructive communication and conflict resolution between employees and supervisors. Support an inclusive, professional culture aligned with compassionate patient care and the business's values. Employee Handbook and Policy Administration Maintain, distribute, and explain the employee handbook and workplace policies, coordinating periodic review with management. Apply and help leaders enforce policies consistently, fairly, and in accordance with applicable law, contractual commitments, and documented exceptions. Track employee acknowledgements, required notices, training completion, and policy updates. Advise supervisors on attendance, conduct, performance, corrective action, and documentation practices; help ensure employees understand expectations and have an opportunity to respond. Identify gaps or outdated language and recommend practical updates for a small healthcare workplace. Support non-retaliation, equal employment opportunity, anti-harassment, privacy, safety, and patient-confidentiality expectations. Recruitment, Onboarding, and Employment Administration Manage recruiting activities from job requisition through accepted offer, including drafting, and posting job advertisements, sourcing candidates, screening applications, coordinating, and conducting interviews, checking reference or backgrounds when applicable, preparing offer letters, and maintaining timely candidate communications. Lead new-hire onboarding, including employment and tax forms, work-authorization verification, handbook and policy acknowledgements, orientation, payroll and benefits enrollment, introductions, and scheduled follow-up during the employee's initial employment period. Maintain accurate, confidential personnel and employment records with appropriate access controls and retention practices. Track licenses, certifications, training, and employment eligibility document relevant to each role. Prepare routine HR reports and metrics for leadership and assist with staffing, compensation, and workforce planning. Healthcare Workplace Support Coordinate employee-facing training and practices related to workplace safety, patient privacy, and professional conduct, in partnership with business leadership. Manage sensitive employee and patient-related information with discretion and in accordance with the practice's confidentiality and privacy procedures. Adapt HR processes to the workflow of a small clinic, helping ensure reliable staffing and continuity of patient service. Perform other related duties as assigned to support the practice's operations and employees. Benefits Administration Administer employee benefit programs, which may include temporary disability, worker's compensation, and other company-sponsored benefits, as applicable. Manage enrollment, qualifying life events, changes, terminations, employee communications, and required documentation within established deadlines, as applicable. Serve as the primary contact for employee benefit questions and coordinate with vendors to resolve eligibility, coverage, billing, and claim-administration issues. Review benefit invoices and payroll deductions for accuracy and support annual renewal and open-enrollment activities, as applicable. Maintain benefit records and notices and support compliance with applicable continuation, leave, privacy, and reporting obligations, as applicable. Maintain records related to leaves of absence, workers' compensation claims, and accommodation requests. Qualifications Associate or bachelor's degree in human resources, or an equivalent combination of education and relevant experience. Three or more years of broad HR experience preferred, including payroll processing and benefits administration and the ability to accurately calculate piece-rate pay. Working knowledge of employment practices, wage-and-hour requirements, leave administration, employee relations, and confidential recordkeeping. Experience in a small business, healthcare, wellness, or professional services setting preferred. Proficiency with payroll, HR information, timekeeping, benefits, and standard office software. HR certification, such as SHRM-CP or PHR, is preferred but not required. Core Competencies Sound judgment, integrity, and discretion with confidential information. Ability to work independently; initiative-taking. Employee-centered communication balanced with consistency, accountability, and business needs. Strong organization, accuracy, attention-to-detail, follow-through, and ability to manage deadlines. Calm, objective problem-solving and ability to manage sensitive conversations professionally. Commitment to respectful service, collaboration, and a patient-centered workplace. Additional Competencies Beneficial Experience with conducting employee investigations, leave administration, workers compensation, and/or workplace accommodations. Comfortable researching HR questions and finding practical, well-supported solutions. Looking for a long-term opportunity where you can continue to develop your HR career. Work Environment and Physical Requirements This is a part-time primarily remote position that uses computers, phones, video conferencing, secure cloud-based systems, and other standard office technology. The role requires communication with employees, vendors, and leadership and may require occasional schedule flexibility to meet payroll deadlines or address urgent employee matters. The employee must maintain a professional, private workspace and follow the practice's information-security, confidentiality, and patient-privacy procedures. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Equal Employment Opportunity This practice is committed to equal employment opportunity and a workplace free from unlawful discrimination, harassment, and retaliation. Employment decisions are based on legitimate business needs, job requirements, and individual qualifications, consistent with applicable law. About Us We serve patients seeking relief from:
- Chronic pain and tension
- Stress and nervous system dysregulation
- Post-injury and post-surgical recovery This is a medical-style wellness clinic, not a spa.
If you are looking to be part of an effective team of acupuncturists, massage therapists, and admin support with consistent work, respectful patients, and a professional environment, we welcome you.
Pay:
$35.00 - $40.00 per hour Expected hours: No more than 10.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
Hybrid remote in 'Ewa Beach, HI 96706