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Workforce Coordinator Location:

Dubuque, IA, 52001 Position Overview We are seeking a dedicated Workforce Coordinator for our Dubuque HCBS department to take on the role of arranging staffing coverage, building strong working relationships with direct support staff, and conducting satisfaction check-ins. This position also supervises float and substitute staff and arranges for replacement staff to provide vacancy coverage. Are you ready to make a meaningful difference by ensuring staffing coverage is adequate? Do you have a heart for this field, a welcoming personality, and enjoy mentoring others? If so, read on! Key Responsibilities Manage master schedules and ensure adequate staffing in assigned agency departments. Oversee substitute and float staff departments, including providing feedback and ensuring staff satisfaction. Schedule replacement staff to provide coverage for vacancies. Approve, track, and report various time and payroll metrics. Process staff call-offs and provide timely coverage solutions. Participate in weekend on-call rotations as needed. Qualifications Bachelor's degree in a human service or business-related field, preferred. One to two years of prior experience in a similar scope. One to two years of supervisory experience. Ability to communicate effectively and professionally through verbal and written mediums. Strong computer skills and ability to learn and be proficient in scheduling software. Flexibility in assigned working locations and hours.