We are looking for a dependable Test Center Administrator to support daily testing operations in Ohio. This long-term contract position is well suited for someone who is organized, detail-oriented, and comfortable balancing front-desk support with active monitoring in a controlled environment. The role plays an important part in preserving testing integrity by guiding candidates through check-in, enforcing site procedures, and documenting issues with accuracy.
Responsibilities:
- Greet candidates upon arrival, confirm identification, and complete the required intake steps before testing begins.
- Carry out security screening procedures and ensure each visitor follows established testing policies.
- Patrol the testing area throughout scheduled sessions to observe activity and help maintain a secure setting.
- Apply exam rules consistently and address policy concerns promptly and effectively.
- Record incidents, irregular behavior, or disruptions in clear written reports for proper follow-up.
- Provide reception coverage and assist with routine clerical and office support tasks as needed.
- Answer inbound questions from visitors or callers and direct requests appropriately.
- Maintain an orderly test center environment while supporting a positive candidate experience.