Find & Apply For Human Resources Assistant Jobs in Charlotte, North Carolina

Job Title:

HR Assistant III #

TBD Location:

Charlotte, NC 28217 (100% Remote)

Duration:

3-month contract potential for 90-day interval extension after)

Schedule:

Standard

M-F, 100

% remote

Pay Rate:

$20-$21.25/hr. 1-3+ years of experience in LOA, FMLA, STD or ADA. Manage leave of absence related tasks such as case creation and managing. Knowledge of federal and state leave regulations, including STD, FMLA, LOA and ADA Minimum of 3 years of client/customer service experience. Must have working knowledge of all applicable Microsoft Office systems, such as Excel, Word, Teams, Office 365 Nice to

Haves:

Experience with STD and ADA a plus. Experience working with Absence Tracker and Helix/ITSM systems What personality traits/skills best fit your organization: Strong phone and verbal communication skills along with active listening. Excellent organizational skills Detail-oriented, with strong analytical, problem-solving, organizational and follow-up abilities; skilled at managing multiple priorities in fast-paced settings. Ability to work well in a fast-paced, stressful, dynamic environment. Ability to successfully multitask & be organized Job Description - Leave of Absence Coordinator Assist managers and administrate Family Medical Leaves, and all applicable support functions. Knowledge of regulations related to company policies, with the ability to review and assess how these policies function individually or in conjunction with one another. Ability to manage high volume, inbound calls, multiple tasks, multiple priorities, with frequent interruptions. Capture information from inbound calls, leveraging applicable CRM system. Update Absence Tracker/other leave databases as applicable. Research and resolve discrepancies between associates and leave requests. Reviews file notes and explain leave process to associates and managers Compiles employee data and submits information regarding any state leave. Completes associated leave tasks, such as managing helix cases, moving documents to the appropriate leave case within the Absence Tracker system and email scans. Communicate via phone, helix case and Absence Tracker for leave updates and changes. Support mail processing to scan, attach to leave cases and updates tracking documents.

Qualifications:

Bachelor's degree or 3+ years of experience supporting leave of absence inquiries. Working knowledge of state and federal regulatory requirements related to leave of absence, including Family Medical Leave Act (FMLA) and any state regulations. Strong phone and verbal communication skills along with active listening. Excellent organizational skills Detail-oriented, with strong analytical, problem-solving, organizational and follow-up abilities; skilled at managing multiple priorities in fast-paced settings. Ability to work well in a fast-paced, stressful, dynamic environment. Ability to successfully multitask & be organized Must have a minimum of 3 years' support in a customer support capacity. Must have working knowledge of all applicable MS Office systems, such as Excel, Word, Teams, Office 365 Experience with STD and ADA a plus. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #

FA Pay:

$20.00 - $21.25 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Vision insurance Application Question(s): Do you have experience in handling leave of absence ?

Experience:

FMLA:

1 year (Preferred) Human resources: 1 year (Preferred)

Work Location:

In person