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Human Resources Manager - Bilingual English/Spanish Universal Building Services and Supply Co. Richmond, CA Job Details Full-time $90,700 - $110,000 a year 8 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Spanish Employee misconduct investigations English Union relations Policy & process development Bachelor's degree SHRM Certified Professional Employment law in talent management Full Job Description Position Overview The Human Resources (HR) Manager is UBS's in-house, hands-on HR lead. This role owns the full employee lifecycle, labor and employee relations, compliance, and HR administration for approximately 400 Team Members, many of whom prefer to communicate in Spanish and many of whom are represented by a union. The role also processes payroll for office and administrative staff, and works closely with operations leaders, outside employment counsel, and the union. Key Responsibilities Leadership and Culture

• Model UBS's STRIVE values - safety, teamwork, respect, integrity, versatility, and excellence.
• Maintain professionalism, discretion, and confidentiality in all HR interactions.
• Coach supervisors and managers on progressive discipline, employee relations, and policy.
• Support a culture of consistency, accountability, and continuous improvement. Labor and Employee Relations
• Serve as the primary HR contact with union representatives and build a constructive working relationship.
• Interpret and apply the collective bargaining agreement consistently across offices.
• Manage grievances from intake through resolution, including step meetings, documentation, and deadlines.
• Support the VP of Finance in contract negotiations, bargaining preparation, and union information requests. Investigations, Discipline, and Terminations
• Conduct prompt, impartial investigations of harassment, discrimination, retaliation, and conduct complaints, in English and Spanish; escalate sensitive, high-risk, or legally complex matters to the VP Finance and outside employment counsel.
• Prepare written findings, warnings, performance improvement plans, and termination decision memos.
• Ensure every separation follows the company approval process and is supported by documentation.
• Coordinate final pay, required notices, separation agreements, and return of company property. Legal and Compliance
• Ensure compliance with California and federal employment law, including wage and hour, leaves of absence, FEHA, PAGA, Cal/OSHA, and SB 553 workplace violence prevention.
• Serve as day-to-day liaison with outside employment counsel on claims, demand letters, agency charges, and litigation holds.
• Respond to EDD, CRD, DIR/DLSE, Cal/OSHA, and other agency requests and audits.
• Support Finance and Operations with California Department of Industrial Relations (DIR) compliance, including public works contractor registration, prevailing wage requirements, certified payroll records (eCPR) on public contracts, and required postings and notices.
• Administer leaves of absence (CFRA, FMLA, PDL) and the interactive process for accommodations.
• Support safety training administration, injury reporting, and workers' compensation claims. Policy Development
• Draft, update, and roll out HR policies and the employee handbook.
• Ensure policies align with the collective bargaining agreement and are available in English and Spanish.
• Train managers and supervisors on new and updated policies. Recruitment and Employee Lifecycle Administration
• Lead full-cycle recruiting for frontline, supervisory, and office roles, including high-volume hiring.
• Ensure job postings, interviews, and background checks comply with California pay transparency and Fair Chance Act rules.
• Process onboarding, Form I-9 compliance, terminations, and status changes.
• Maintain accurate and organized employee files, records, and documentation in Paycor. Office Payroll, Time, and Attendance
• Process payroll for office and administrative staff in Paycor, accurately and on schedule.
• Submit each office payroll to the VP Finance for review and approval before release; the HR Manager may not approve changes to their own pay.
• Serve as primary liaison for the mobile time punch program and support supervisors with timekeeping and PTO questions.
• Track and report time off, PTO usage, and balances; escalate discrepancies or compliance concerns to the VP Finance. Benefits, Training, and Engagement
• Act as liaison between Team Members, benefits providers, and insurance brokers on enrollments, changes, and issues.
• Coordinate and track required trainings, including harassment prevention, in English and Spanish.
• Maintain training records and compliance documentation.
• Administer work anniversary gifts and recognition logistics. Employee Communication and Reporting
• Serve as the first point of contact for Team Member questions on pay, benefits, time off, and HR procedures.
• Track HR metrics, including turnover, open cases, grievances, and leave status, and report to leadership.
• Identify recurring issues or risks and recommend solutions to the VP Finance. Qualifications
• Bachelor's degree in Human Resources, Business, or a related field preferred.
• 8+ years of progressive HR experience, including hands-on generalist work and at least 5 years supporting a unionized workforce.
• Experience supporting a blue-collar, hourly workforce, such as janitorial, facilities, hospitality, logistics, or manufacturing.
• Fluent in spoken and written English and Spanish.
• Demonstrated experience handling grievances, investigations, discipline, and terminations from start to finish.
• Strong working knowledge of California employment law, including wage and hour, leave laws, and FEHA.
• Hands-on payroll processing experience; Paycor experience preferred.
• Experience with DIR compliance, prevailing wage, and certified payroll on public works contracts preferred.
• SHRM-CP/SCP or

PHR/SPHR

certification preferred.

• Ability to travel regularly between offices and client sites.
• Offer is contingent on a background check, conducted in accordance with the California Fair Chance Act. Why Join UBS
• Opportunity to lead HR through a major growth and modernization phase
• Competitive compensation and bonus
• Health, dental, and vision benefits
• Paid time off and holidays
• A people-first culture with room to grow Equal Opportunity Statement UBS is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all Team Members. We will consider qualified applicants with arrest and conviction records in accordance with the California Fair Chance Act. Applicants who need a reasonable accommodation during the hiring process may contact Human Resources.

Pay:

$90,700.00 - $110,000.00 per year

Benefits:

401(k) Health insurance Health savings account Paid time off Vision insurance

Language:

Spanish (Required)

Work Location:

In person