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Human Resources
Human Resources Manager
Mishawaka, IN
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AM General LLC

Senior Manager - Employee Relations

Job Description

INTRODUCTION TO AM GENERAL AM
General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are R esponsive We have I ntegrity We are D ynamic We exhibit E xcellence
PRINCIPLE DUTIES AND RESPONSIBILITIES
Lead the interpretation and administration of collective bargaining agreements at AM General's Indiana operations Serve as the primary contact for union representatives and internal stakeholders on labor matters Manage the grievance and arbitration process, ensuring timely resolution and consistent contract application Provide training and guidance to supervisors and managers on contract compliance and labor relations best practices Oversee the hourly recruitment, selection, and onboarding processes Develop strategies to maintain adequate staffing levels and support operational efficiency Partner with operations leadership to forecast labor needs and address workforce challenges proactively Review, recommend, and update HR and labor policies to ensure alignment with organizational goals and regulatory requirements Ensure compliance with federal, state, and local employment legislation across all HR and labor activities Communicate policy updates and compliance expectations to leadership, staff, and the union as appropriate Consult with legal counsel on complex labor or personnel matters as needed Lead continuous improvement initiatives related to HR systems, processes, and reporting Maintain and enhance HR information systems to support data integrity and workforce analytics Set department goals and performance metrics aligned with organizational objectives Supervise and develop HR team members to ensure strong service delivery and professional growth Partner with executives and department leaders to support business goals, cultural initiatives, and employee engagement Participate in committees, special projects, and cross-functional initiatives to support organizational priorities
KNOWLEDGE AND SKILLS
Bachelor's degree in human resources, Labor Relations, Business Administration, or related field preferred or equivalent experience 5+ years of professional experience in labor relations or human resources within a unionized manufacturing environment, preferably UAW 5+ years of supervisory or leadership experience Strong understanding of collective bargaining agreements, grievance administration, and labor contract interpretation Exceptional verbal and written communication skills High level of initiative, independence, and follow‑through Strong problem-solving, organizational, and customer service skills Proficiency in Microsoft Office and HRIS platforms, preferably UKG Ability to multi‑task, prioritize effectively, and maintain high accuracy in a fast-paced environment Professional certifications such as SHRM‑SCP, SHRM‑CP, SPHR, or PHR preferred Experience with HR data analytics, workforce planning tools, and continuous improvement methodologies
PHYSICAL EFFORT
Sight:
must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
Hearing:
must be able to regularly hear well enough to communicate
WORKING CONDITIONS
Physical Location:
This position operates in an office within the manufacturing plant environment.
Teamwork:
This position will work with others to ensure efficiency in the workplace Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
Concentration:
This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important
TRAVEL REQUIREMENTS
Frequent travel between facilities in Indiana (25% travel may be required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Benefits

  • Dental Insurance
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