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Human Resources
Human Resources Manager
Covington, KY

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Heart of the House Hospitality

Bilingual Hospitality Staffing Account Manager

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Job Description

Bilingual Hospitality Staffing Account Manager Heart of the House Hospitality - 3.7 Covington, KY Job Details Full-time From $48,000 a year 20 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee stock ownership plan Life insurance Qualifications Hospitality Spanish Managing customer accounts Customer communication ATS Account development English Managing clients in a customer support role Hospitality industry experience Account management Full Job Description Heart of the House Hospitality is seeking a Bilingual English-Spanish Hospitality Account Manager for our Cincinnati Market . Come grow your career with a team that is passionate about hospitality, putting people first, and safety. As our Account Manager, we will depend on you to support our hospitality associates and loyal clients. Sales, recruiting, and customer service are key to this fast-paced and exciting role. Your main responsibilities as an Account Manager will be: Selling our award-winning staffing services to hotels and venues throughout Cincinnati. Building teams of hospitality talent that are dependable and passionate about delighting guests Recruiting, interviewing, screening, and onboarding new associates Managing and developing client relationships and ensuring client satisfaction Being the key liaison between clients and associates at all times; both in the field and remotely. Success in this role will require you to: Proactively generate new business while expanding and strengthening relationships with existing clients Anticipate client needs and provide prompt service Develop our teams of associates through continual coaching and communication Adapt to industry and market changes and trends Communicate account information and order specifications to your teams Work cooperatively with your Market Manager, Regional Director, and other team members If this sounds like you, we would love to hear from you. But first, to be considered, please make sure to meet these requirements: You need to have a flexible schedule and be open to working weekends. You must be capable of working autonomously and as a team player You must have your own vehicle for transportation You must be Bilingual in English/Spanish You should have recruiting, staffing, and sales experience Experience with applicant tracking systems and CRMs a plus! You must have reliable transportation You must have experience in the hospitality industry And, most importantly, you must be devoted to customer service! When you work for Heart of the House as a Hospitality Staffing Account Manager, you will enjoy: A company that cares about you and supports your success A competitive salary with performance bonuses Employee Stock Ownership Plan (ESOP) 401(k) plan with company match Health, dental and vision insurance
Job Type:
Full-time Pay:
From $48,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance
Experience:
Hospitality:
1 year (Required) staffing or recruiting: 1 year (Preferred) account management: 1 year (Required)
Language:
Spanish (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Employee Stock Options (ESOs)