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Staffing Supervisor Coordinator

• Home Care (Full-Time) Notre Dame Health Care Center, Inc.
• 1.

0 Worcester, MA Job Details Full-time 15 hours ago Qualifications Customer communication Patient scheduling systems Staff supervision Operations coordination Service scheduling Staff scheduling Administrative clinical supervision Team scheduling High school diploma or GED Productivity software Resource allocation in nursing Staffing management

Full Job Description Description:

Full

• Time (40 hours) Staffing Supervisor Coordinator Notre Dame Health Care
• Home Care 555 Plantation St
• Worcester The Staffing Supervisor Coordinator for Notre Dame Health Care Home Care is responsible for overseeing and coordinating caregiver and nursing schedules, supervising day-to-day staffing operations, and ensuring continuity of high-quality care delivery.

This role provides leadership oversight to staffing functions, supports caregivers and nurses, and serves as a central communication link between clients, families, clinical leadership, and operations. The Staffing Supervisor Coordinator manages recruitment coordination, onboarding support, complex scheduling, and escalation of staffing issues. This position requires strong leadership skills, advanced knowledge of home care operations, and the ability to function in a fast-paced, regulated healthcare environment while maintaining exceptional customer satisfaction.

Staffing Oversight & Scheduling Caregiver & Nurse Management Client & Family Communication Compliance & Documentation Administrative & Operational Support Requirements:

Required High school diploma or equivalent Minimum of 2-3 years of staffing, scheduling, or coordination experience in home care, healthcare, or a related setting Strong leadership, organizational, and multitasking abilities Excellent written and verbal communication skills Proficiency with scheduling software, EVV systems, and Microsoft Office Ability to work effectively in a fast-paced, high-volume environment Preferred / Advanced Qualifications Clinical background with understanding of patient acuity, care plans, and scope of practice Experience in private duty home care or home health services Knowledge of Massachusetts home care and nursing regulations Bilingual (English/Spanish or other languages) Experience with supervisory, on-call, or after-hours staffing coordination Skills & Competencies Strong problem-solving, decision-making, and prioritization skills Ability to supervise staff and handle escalations professionally High attention to detail and accuracy Ability to manage confidential information in compliance with HIPAA Calm, professional demeanor under pressure Team-oriented with a strong customer-service and quality-care mindset Work Environment & Physical Requirements Office-based position with extensive phone and computer use Will require evenings, weekends, holidays, and on-call availability Ability to sit for extended periods and multitask across multiple systems Wellness check with clients and CNAs. PM17