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Human Resources Manager
Jessup, MD

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Mobile Communications America Inc

Senior People Success Partner

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Job Description

Senior People Success Partner in Jessup, Maryland at
Mobile Communications America Inc Save New Remote Salary:
$105000 - $125000
Job Function:
Information Technology Mobile Communications America Inc Jessup, Maryland, 20794, United States Posted on October 17, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Compensation and Benefits Managers jobs near me in Maryland Jobs near me in Maryland Compensation and Benefits Managers jobs Job Description Who We Are Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the
U.S., MCA
has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. The Senior People Success Partner (SPSP) serves as a strategic People partner to senior managers and business leaders, providing guidance and solutions that strengthen manager effectiveness, employee performance, talent, and organizational health. The Sr. PSP develops a deep understanding of the business and translates business priorities into practical People strategies and actions. This role partners with leaders on complex employee relations matters, performance and talent management, workforce planning, organizational changes, leadership effectiveness, and employee engagement. Operating with a high degree of independence and judgment, the Sr. PSP anticipates workforce needs, identifies trends and risks, challenges and coaches leaders when appropriate, and develops solutions that balance business objectives, employee experience, consistency, and organizational risk. What You Will be Doing Strategic Business Partner ship Build strong, trusted relationships with senior managers and employees within assigned areas.

Develop a strong understanding of business operations, goals, workforce needs, and organizational challenges.

Translate business priorities into People strategies, recommendations, and actions.

Anticipate workforce challenges and proactively recommend solutions.

Use People data, workforce trends, and business insights to inform recommendations and decision-making.

Partner with leaders to strengthen organizational effectiveness, employee experience, and business performance. Employee Relations & Risk Management Lead complex and sensitive employee relations matters within assigned business areas.

Conduct or oversee workplace investigations and recommend appropriate actions.

Advise leaders on complex performance, conduct, policy, and workplace matters.

Evaluate employee relations situations considering business needs, policy, precedent, employee experience, and organizational risk.

Partner with People Success leadership, Legal, and other appropriate resources on high-risk or highly sensitive matters.

Identify recurring employee relations trends and recommend preventative actions.

Ensure consistent and well-documented approaches to employee matters across the organization. Manager & Leadership Effectiveness Serve as a trusted advisor and coach to senior managers and managers of managers.

Coach leaders on performance, accountability, communication, team effectiveness, employee engagement, and leadership practices.

Help leaders navigate complex employee and organizational situations.

Provide candid, practical guidance and appropriately challenge leaders when People practices, behaviors, or decisions may create risk or negatively impact the organization. Identify manager capability gaps and partner with appropriate resources to develop solutions. Support leaders through difficult conversations and significant employee decisions Talent & Performance Management Partner with leaders on performance management, talent reviews, succession planning, retention, and development.

Facilitate talent discussions and help managers identify high-performing and high-potential talent.

Identify talent risks, critical roles, development needs, and succession gaps.

Coach managers on differentiating performance and addressing performance concerns.

Support development and execution of performance improvement strategies.

Partner with Talent Acquisition and business leaders to understand current and future talent needs.

Support strategies to strengthen internal mobility and leadership pipelines. What You Will Bring Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field preferred10+ years of progressive Human Resources, HR Business Partner, employee relations, or People experienceDemonstrated experience partnering with senior managers and business leadersStrong experience managing complex employee relations and performance mattersExperience with talent management, workforce planning, organizational change, and leadership coachingStrong understanding of employment practices and applicable employment lawsDemonstrated ability to assess risk and make sound recommendations in complex or ambiguous situationsStrong business acumen with the ability to connect People strategies to business prioritiesExcellent communication, influence, coaching, and relationship-building skills.

Ability to operate independently and effectively manage competing prioritiesTravel as necessary to support company and customer needs
Base Salary Range:
$105,000 - $125,000 No sponsorship is available for this position.
NOTE:
The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. What We Believe We are better together through the
MCA Way:
living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. Equal Employment Opportunity Employer Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together." Reasonable Accommodations If you need assistance or accommodations during the application or interview process, please contact us at talentacquisition@callmc.com with the job title and requisition number of your application. #LI-AH1 #LI-CC1 #LI-Remote Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Jessup, Maryland, 20794, United States Frequently asked questions about this position Similar Jobs In Jessup, Maryland Urgently Hiring Senior Program Analyst Dextera Corporation Washington, District of Columbia Urgently Hiring Global Membership Director The Council of Ins Agents & Brokers Washington, District of Columbia New Development Coordinator District of Columbia Bar Washington, District of Columbia Multifamily Revenue Manager (Pricing & Revenue Management) Horning Management LLC Corporation Washington, District of Columbia New Contracts Administrator Sr General Dynamics Information Technology Falls Church, Virginia See Job Details

Benefits

  • Dental Insurance