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Station Performance Manager (TOL)

Worldwide Flight Services, Inc.

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Toledo, Ohio

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PERMANENT

Updated 09/02/2026

Job Description

Job Summary

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

This position will lead the Gateway Facility Administration team. In addition to supporting the recruiting and on-boarding of the new employee, this position will also lead the employee experience within the gateway. This role will liaison with the appropriate corporate HR departments to maximize the employee experience, lead and direct local initiatives designed to enhance and celebrate the employee experience while also fostering attendance accountability with the individual employee. Responsibilities

Reviews and audits employee personal data in timekeeping system for accuracy and correction. Shaping employee experience through collaboration with stakeholders with respect to attendance and performance. Manage performance evaluations for hourly associates through new hire benchspans and yearly thereafter. Manages the gateway matrix to insure data integrity and accuracy. Responsible for auditing data flow for processes related to the onboarding, change of status and terminations with the ability of analyzing data, identifying variances. In coordination with the recruitment team, ensure a consistent process flow of new hire onboarding Manage system access, setup and reporting including new hire training of system use. Works with compensation, payroll and HRIS teams to update system and maintain consistency with employee data. Supervises work of the facility administration team ensuring accurate data input and timely pay. Leads employee accountability discussions for attendance performance. Minimum Requirements

Bachelors degree or prior work experience that compliments this role

Prior experience leading a team of 3-5 members

Preferred Skills

Effective written and verbal communication skills Organizational skills Self-motivated Sound judgement and problem-solving skills High levels of integrity, professionalism and discretion Familiarity with MS Office suite Proficient in Excel, pivot tables, VLOOKUP Open minded to multi-cultural norms and able to clearly communicate policy and expectations Physical Requirements/Working Conditions

Flexible to be available to accommodate a 24/7 operation Remote working opportunities will be minimal in this role Perks & Benefits

Want your pay in advance? Access your pay when you need it through DailyPay app!

Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!

Need quality medical care? Multiple options for both full and part-time employees!

Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!

Looking to stay healthy and improve your life? Wellness Programs offered to all employees!

Want to invest in your future? 401k program offered!

Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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