Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible
- on their terms, in their own homes.
And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Office & Care Team Coordinator, you will feel appreciated, recognized, and rewarded.
Do you:
Enjoy serving others? Excel at finding, hiring, and supporting great caregivers? Love solving scheduling puzzles and keeping every detail straight? Take charge with a warm smile? Want to help build a brand-new agency from the ground up? We have an opening for an Office & Care Team Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to recruit, schedule, and support a dedicated team who will care for a wide variety of people; spanning all ages and all abilities. As the first member of our office team, you will play a central role in launching our independently owned and operated agency and will grow with it as we expand.
Office & Care Team Coordinator Benefits:
- Competitive pay ranges between $45,000 and $52,000 based on experience
- Performance bonuses for caregiver hiring, caregiver retention, and agency growth milestones
- Paid earned vacation, paid sick leave, and paid holidays
- Mileage reimbursement and travel allowances for business travel
- Liability Insurance, Workers' Compensation coverage, and unemployment insurance
- A ground-floor opportunity with a clear growth path into leadership as the agency grows
Office & Care Team Coordinator Responsibilities:
- Caregiver Recruiting
- Manage the full recruiting process for new caregivers: post openings, establish new recruiting avenues, screen and interview applicants, and build a caregiver pipeline ahead of client demand
- Hiring & Onboarding
- Complete all required hiring steps, including background screenings, Illinois Health Care Worker Registry checks, reference checks, and document collection; coordinate caregiver orientation and training
- Scheduling
- Match caregivers with clients based on skills, attributes, and availability; build and maintain schedules; confirm and update caregiver availability including vacation, sick time, and holidays; quickly fill open shifts and call-offs
- Caregiver Support & Retention
- Serve as the day-to-day point of contact for caregivers; communicate regularly, lead retention and recognition efforts, handle caregiver HR tasks, and support ongoing caregiver training
- Administration & Intake
- Answer incoming calls and inquiries, capture new client inquiries for the owner's follow-up, and maintain accurate client and employee files and supportive documentation in line with IDPH and HIPAA requirements
- On-Call Coverage
- Share an after-hours on-call rotation with the owner to handle call-offs and urgent scheduling needs
- Goals & Growth
- Meet recruiting, retention, and scheduling goals set by the franchise owner and help build the office's systems and processes from the ground up
Office & Care Team Coordinator Requirements:
- Experience
- Two years of experience in home care, home health, senior living, or healthcare staffing preferred, including hands-on caregiver recruiting and/or scheduling; supervisory experience a plus
- Education
- High school diploma required; associate or bachelor's degree preferred
- Skills
- Relationship building, exemplary communication, strong organizational and time management skills, customer service, and comfort with scheduling/EHR software (AxisCare experience a plus)
- Other
- Valid Illinois driver's license, reliable transportation, and auto insurance; must pass a background check
- Characteristics
- This is an autonomous position in a new, fast-paced office, so we're looking for individuals who are self-motivated, calm under pressure, flexible, and willing to learn.
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
Pay:
$45,000.00
00 per year
Benefits:
Employee discount Paid time off Referral program
Experience:
Caregiving:
2 years (Required)
Language:
spanish (Preferred)
Work Location:
In person