Find & Apply For Human Resources / Labor Relations Specialist Jobs in Springfield, Massachusetts

Golden Heart Home Healthcare is dedicated to providing compassionate, high-quality home care services to our clients. We believe that our caregivers and staff are the heart of our organization, and their support is vital to our mission. We are looking for an energetic and organized Human Resources professional to join our team, manage our growing workforce, and ensure our staff has everything they need to provide exceptional care. As the Human Resources Coordinator, you will oversee the day-to-day HR operations, with a heavy focus on recruitment, onboarding, credential compliance, and employee relations within the healthcare and home care sector. You will ensure our field staff and caregivers are fully compliant with state regulations while fostering a supportive and positive workplace culture.

Key Responsibilities:

Manage the full-cycle recruitment process, including posting jobs, screening candidates, and conducting interviews for caregivers, CNAs, and administrative staff. Coordinate the onboarding process, including background checks, drug screenings, reference checks, and orientation. Maintain strict compliance with state and federal healthcare regulations by managing employee personnel files, medical records, certifications, and required training logs. Act as the primary point of contact for employee inquiries regarding company policies, benefits, and procedures. Manage employee relations, conflict resolution, and performance management initiatives. Oversee payroll preparation, timecard verification, and benefits administration support. Organize employee recognition and retention programs to build a strong, supportive team culture.

Qualifications:

Associate or Bachelor's degree in Human Resources, Business Administration, or a related field preferred. 2+ years of experience in a Human Resources role, ideally within healthcare, home care, or a high-volume hiring environment. Strong knowledge of HR compliance, labor laws, and healthcare credentialing requirements. Proficiency with

HRIS, ATS

(Applicant Tracking Systems), and Microsoft Office Suite. Exceptional organizational skills, attention to detail, and the ability to handle confidential information with discretion. Excellent communication and interpersonal skills to connect with a diverse workforce.

Benefits:

Competitive salary based on experience Health, dental, and vision insurance Paid time off (PTO) Friendly, collaborative, and mission-driven team environment

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Paid time off

Work Location:

In person