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Human Resources / Labor Relations Specialist
Perryman, MD

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Sephora USA, Inc.

Human Resources Generalist DC - 3rd Shift

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Job Description

Human Resources Generalist DC - 3rd Shift

Sephora Human ResourcesAt Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent in our Distribution Centers. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your Role at Sephora...At Sephora's DCs, our people are the core of our organization. As an HRG, you are more than a policy expert- you are a trusted coach, strategic partner, and problem solver, helping leaders navigate challenges, develop their teams, and create a thriving workplace culture. In this role, you will support the full spectrum of the employee life-cycle from recruitment to off-boarding, while championing fair practices, competitive benefits, and safe working conditions. From guiding performance conversations to shaping leadership development, you'll play a key role in ensuring Sephora's workforce is engaged, supported, and set up for success. As a trusted advisor, you'll help build a culture rooted in Sephora's core values and work to drive HR excellence through process improvement, engagement, and collaboration. Your commitment to delivering an exceptional employee experience will contribute to an inclusive and high-performing work environment. Essential Functions of the

Job:
Employee Relations & Performance Management:

Serve as the primary point of contact for employee relations escalations, including conducting investigations, addressing concerns, and escalating issues to HRM when necessary.



Provide coaching and guidance to leaders on performance management, disciplinary measures, and consistent application of company policies.



Conduct employee feedback initiatives, such as surveys, roundtables, and exit interviews, and collaborate with operations to implement actionable change plans.



Collaborate with Accessibility and Inclusion Generalist to address accommodation needs, facilitating a safe and effective transition back to work.



Partner with leaders on safety incidents, providing proper follow-through to maintain a secure work environment.



Represent Sephora at unemployment hearings and partner with managers as needed for case preparation.



Support adnce to all Sephora policies and procedures.

HR Analytics:

Maintain accurate employee records and ensure compliance with organizational requirements.



Utilize HR analytics to identify trends, drive decision-making, and recommend improvements to leaders for workforce planning.



Analyze employee data to identify patterns in turnover, absenteeism, and performance and provide insights to business leaders.



Monitor key HR metrics such as employee engagement, retention rates, and diversity statistics.



Collaborate with business leaders to develop data-driven strategies for talent management and development.

Employee Engagement & Development:

Attend daily operations start-of-shift meetings and productivity meetings to support operations and maintain visibility with employees.



Facilitate succession planning for supervisor roles, maintain coordinator talent pools, and track development plans.



Support annual performance reviews for non-exempt employees in partnership with leaders.



Provide guidance and resources to employees on career development opportunities and pathways within the organization.



Collaborate with HR leaders on internal initiatives to enhance team development, morale, and engagement through networking opportunities and HR projects. We would love to hear from you if you have…3+ years of related Human Resources experience, preferably in a distribution center or manufacturing plantPHR or SHRM certification preferredExcellent interpersonal, negotiation, and conflict resolution skillsAbility to effectively give and receive feedback professionally and respectfully, setting an example to othersStrong analytical, problem-solving, and decision-making skillsExcellent time management skills with a proven ability to meet deadlinesKnowledge and application of HRIS systems (e.g., Dayforce, Success Factors, ,MS Office Suite with strong MS Excel skillsMust be flexible and adaptive to respond to a fast-paced environment pro-actively proactively. Successfully model teamwork and demonstrate a collaborative approach when working with staff, associates, and managementDemonstrate Sephora Values when interacting with others in the workplaceMaintain a flexible work schedule and ad to the requirement of working any designated shift and overtime as requested per business and operational needsMinimal travel for seminars and other work-related activities

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Leadership Development