Home Instead of Cortland is now looking for energetic, focused and results driven individuals to join our growing office team. As a Recruitment & Engagement Coordinator, prospective hires will be a part of a growing business focused on providing quality and compassionate care to our elderly clients. Recruitment & Engagement Coordinators are expected to answer phones, complete administrative tasks (which include hiring, onboarding, staffing, scheduling) and support office staff with clerical duties.
Primary Responsibilities:
- Reflect the core values of CNY Seniors LLC. A privately owned and operated Home Instead Senior Care franchise.
- Handle office responsibilities that allow for a consistent networking effort, which is critical to building a business.
- Greet and welcome visitors (via phone or in person) in a friendly, warm professional manner.
- Answer each incoming call with a friendly professional manner and distribute calls to appropriate staff.
- Field new client inquires via the phone and schedule care consultations.
- Assist with hiring process of new caregivers, duties include both fielding inbound caregiver inquiries and making outbound recruitment calls, interviewing, onboarding and training.
- Assist with billing, invoice generation and mailing of invoices to clients.
- Enter and maintain current and correct client and caregiver data in Clear Care or current operating system.
- Communicate client or caregiver concerns with staff members in timely manner.
- Have and maintain a positive mental attitude.
- Ensure Home Instead Senior Care standards are upheld.
- Maintain regular attendance in office to execute job responsibilities.
To inquire please call (607)319-0075 .
Job Type:
Full-time Pay:
$19.00 - $22.00 per hour
Benefits:
Flexible schedule Paid time off Ability to
Commute:
Cortland, NY 13045 (Required)
Work Location:
In person