Find & Apply For Training and Development Manager Jobs in Kailua-Kona, Hawaii

Organizational Development Functions:

• Provides support to the Credit Union's management team toward developing their workforce in understanding the commitment of their job positions and how they play an important role in the overall success of the HCFCU.
• Is responsible for providing guidance and direction regarding products and service coaching systems that will help lead the staff to effectively achieve member transactions, service objectives and productivity excellence.
• Consults with management on performance, organizational and leadership matters.
• Identifies internal resources, such as employees who can train others in specific areas to help encourage employee development while emphasizing the need for specialized training and its impact on the credit union and career development.
• Analyzes organizational responsibilities, team work, business or operating procedures, reporting relationships and work processes to design efficient methods of accomplishing work.
• Facilitate communication between employees and management. May provide guidance to managers and employees on problem solving, dispute resolution, and regulatory compliance.
• Develop, update, and train on procedures so that we are consistent across all branches.
• Is responsible to assist the Human Resources Manager in analyzing the needs of the organization in terms of what positions are necessary to meet its mission.
• Is responsible for assisting the Human Resources Manager in developing, maintaining and updating personnel policies and procedures, products and services handbooks and operational manuals.
• Works with Human Resource Manager on career development and execution of an employee retention plan that incorporates the use of organizational development and training.

Training Functions:

• Designs and develops training programs for management and employees that anticipates Credit Union needs.
• Develops appropriate delivery vehicles and visual designs for training development programs that maximize trainee comprehension.
• Develops learning activities, audio-visual materials, instructor guides, and lesson plans.
• Reviews evaluation of training courses, objectives, and accomplishments.
• Makes assessments of effectiveness of training programs in terms of employee accomplishments and performance and incorporates best practices and lessons learned into the training programs.
• Develops training schedules for management and employee staff. Training could be of an in-house nature, hiring external experts, or the use of outside conferences or seminars.
• Provides a broad range of consultative services to all levels of employees regarding procedures.
• Coordinates with external agencies in providing training opportunities such as the Hawaii Credit Union League, Big Island Credit Union Managers Association, Hawaii Employer Council, Workforce Development and others.
• Oversees the coordination of the training schedule with department heads and management staff.
• Coordinates with the Marketing Department on planning and implementation of staff training on Credit Union Marketing promotions.
• Conducts a continuing study of all training policies, programs and practices and keeps the Human Resource Manager informed of new developments.
• Works with the Human Resource Manager in developing an annual training plan and budget.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the mental, physical, knowledge, education and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

EDUCATION AND/OR EXPERIENCE

• Experience with a variety of employee development issues and strategies to include: empowerment/employee involvement, communication, leadership/development, process improvement, training, knowledge retention and evaluation.
• Demonstrated ability to develop strategic goals and translate them into operational initiatives.
• Have an understanding of all functional areas of a financial institution.
• High school graduate/GED or equivalent with four (4) years related work experience; or
• Business college graduate with three (3) years related work experience; or
• College graduate with two (2) years related work experience.
• Must have ability to speak to groups of people.
• Position will require the participation in relevant continuing education programs.
• Knowledge of computer system and proficient on Microsoft Office Suite (Word, Excel, and related applications) for word processing and data management.

SUPERVISORY RESPONSIBILITIES

• Is responsible for the overall direction, coordination and evaluation of direct reports.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.

REASONING SKILLS

• Ability to define problems, collects data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in a mathematical or diagram for and deal with several abstract and concrete variables.

PHYSICAL REQUIREMENTS

• Is able to show up to work as scheduled.
• Is able to communicate clearly in person or over the phone and/or in writing.
• Ability to establish effective working relationships with staff and other organizations.
• Is available for occasional business travel , including land and air travel.
• Is able to occasionally lift, carry, push, and pull items weighing up to 20 pounds.
• Is able to operate 10-key by touch and type 30-40 wpm accurately.
• Is able to occasionally reach or climb a ladder to reach upper shelving.
• Is able to sit for extended periods of time.
• Is able to move around the office on surfaces primarily of carpet
• May be required to travel to other branches to perform duties of the position.
• May be required to work beyond normal business hours, including weekends to complete assignments and projects

WORKING CONDITIONS

• Works primarily inside an air-conditioned, well-lighted office setting, and high humidity.
• Must be able to work alone and with others.
• Moderate noise level.
• Frequent public contact.
• Potential exposure to the threat of violence at any time.

#IND5

Pay:

$60,000.00 - $86,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Kailua-Kona, HI 96740 (Preferred)

Work Location:

In person