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Training and Development Manager
Dubuque, IA

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Northeast Iowa Community College

Strategic Partner Specialist

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Job Description

To serve as the primary account manager and consultant connecting regional business leaders with NICC's trades, credit, and short-term training pipelines. Drive strategic regional workforce alignment by identifying, consulting with, and securing formal commitments from employer partners across the district. This role ensures that employer partners are engaged year-round, actively participate in the student experience, and directly contribute to the curriculum, design, and continuous improvement of NICC's short-term training programs. The Employer Liaison strengthens NICC's talent pipeline by building strong, ongoing relationships that help students transition seamlessly from training to employment. Duties and Responsibilities Conduct consultative business calls with executive decision-makers to assess workforce needs, negotiate strategic partnership agreements, and meet annual goals for new employer account acquisition and pipeline expansion. Design, negotiate, implement, and manage custom Registered Apprenticeship programs, work-based learning models, and referral processes in direct collaboration with employer leadership and trade faculty. Serve as the convener and facilitator for regional industry sector boards to drive agenda development, capture skill and equipment needs, align regional competitors around common workforce needs, and influence policy and curriculum alignment. Direct the strategic rollout and administration of high-value workforce grants, ensuring full compliance, tracking key performance indicators (KPIs), securing employer matching commitments, and meeting federal, state, and institutional benchmarks. Maintain regular contact and schedule structured touchpoints with regional employers to build ongoing relationships, serve as the main point of contact across cohort cycles, and refer connections to other college departments such as Contract Training and credit advisory teams. Coordinate employer-led classroom and experiential activities, including guest speakers, site visits, industry panels, speed interviews, and networking events. Lead targeted recruitment and outreach efforts by representing NICC at community events, workforce board meetings, and regional sector-specific engagements. Maintain detailed records of employer interactions, recruitment data, and graduate hiring outcomes to support continuous improvement and institutional reporting. Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS
: Bachelor's degree in Business Administration, Communications, Workforce Development, Education, or related field required. Prefer 3 or more years of professional experience in business development, consultative B2B sales, high-stakes stakeholder facilitation, or workforce development. Proven track record of influencing executive decision-makers and achieving target outcomes.
CERTIFICATIONS AND LICENSES
: Must possess a valid driver's license. Essential Functions Experience in collaborating, building relationships, and problem solving. Ability to translate employer needs into program improvements with professionalism and a focus on the customers. Commitment to NICC's student-first approach. Must be able to travel to employer sites, NICC locations, and community events within the district, including evening or early morning meetings, according to employer availability.

Benefits

  • Other Retirement and Savings