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Training and Development Manager
Lawrence, MA

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Lawrence CommunityWorks

Director of Workforce Development

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Job Description

Lawrence CommunityWorks, Inc. is a community development corporation that weaves together community planning, organizing, and asset-building efforts with high-quality affordable housing and commercial development to create vibrant neighborhoods and empowered residents. By facilitating conversations and action on community priorities, LCW engages partners and a network of youth and adult residents in opportunities to move themselves and the city of Lawrence forward. The Workforce Development Department provides employment training and coaching with the objective of helping low

  • and moderate-income residents achieve greater financial stability and long-term upward economic mobility by accessing a job or better job.

Our employment programs equip residents with financial knowledge, general and industry-specific work skills, interview and resume building skills, job search support and ongoing social/peer support, in an empowering and motivating environment that fosters personal and community progress and success.

Position:

Director of Workforce Development The Director of Workforce Development is a management position responsible for the oversight of LCW's Workforce Development Department and its programs, staff, volunteers and interns. The Director will lead an array of reputable workforce programs, and a department of hard-working dedicated staff, in meaningful high-impact life-changing work for residents and the community. We are seeking a highly-motivated, visionary, knowledgeable, organized and enthusiastic leader with a passion for positive community and systemic change. The candidate will demonstrate strong strategic thinking skills and expertise in mission-driven approaches to individual and community economic mobility and empowerment. Responsibilities

  • Successful delivery of programs and initiatives.
Programs include:

Medical Customer Service, Latinos in Banking, Digital Skills for Life, Paraeducator, LISC-Bridges to Green Jobs, Adult Basic Education/English for Speakers of Other Languages (ESOL) programs as well as collaborative employment program strategies: i.e., the Lawrence Working Families Initiative (LWFI).

  • Ensure program delivers on mission and department goals: Making certain that the Workforce Program meets and exceeds operational standards and guidelines as established by funders according to contracts and funding agreements.
  • Develop and maintain knowledge of the local and regional labor market key indicators and trends.
  • Oversee delivery of programs and program flows: intake process, file maintenance, coaching/counseling activities, educational workshops, etc.
  • Ensuring staff organization and production is efficient to meet organizational and department goals and the needs of our members/participants.
  • Providing leadership to a talented and passionate team of staff, instructors, interns, and volunteers.
  • Provide guidance and support for the training and development of workforce staff; ensure staff are properly trained and maintain industry required certifications; promote culture of learning, skills development and professionalism.
  • Fostering an aspirational, positive, can-do culture; celebrating and championing staff, program and participant accomplishments and successes.
  • Applying LCW network-centric principles, including the design and integration of activities that promote peer to peer support, connectivity and community engagement in a financial empowerment setting.
  • Sustain a culture of open dialogue and communication.
  • Upholding sound department financial management practices: developing program budgets and following fiscal control protocols, following the direction of the Chief Financial Officer (CFO). Our House Campus 168 Newbury Street ∙ Lawrence, MA 01841 Phone 978.685.3115 ∙ Fax 978.688.8453 Rev. 10/19/2026
  • Collaboratively supporting fundraising strategies in coordination with the Resource Development Department, including providing timely performance reports and guidance and participating in relationship building with funders.
  • Applying "continuous improvement" performance evaluation practices: ensuring proper data collection, quantitative and qualitative analysis and measurement, reporting, and feedback loops.
  • Build partnerships with pertinent professionals, organizations and institutions that will enhance LCW's employment programs.
  • Develop and coordinate marketing/outreach strategies and protocols in collaboration with LCWs' Marketing Committee.
  • Coordinate efforts related to advocacy and consumer protection policies for consumers that combat scams/schemes that are financially harmful to members of the community.
  • Engage in organization-wide initiatives
  • Any other duties as assigned by Senior Management. Qualifications
  • Bachelor's degree preferred
  • Minimum 3 years supervisory experience ideally in a workforce development, financial education and/or coaching, community organizing, or community-based service setting
  • Demonstrated experience in leading employment training, adult education and/or asset building programs; deep content knowledge of program curricula and strategies
  • Profound knowledge of socio-economic factors and their influence on family and individual financial progress
  • Understanding of employment development strategies including employer demand side needs, personal hard and power skills development, job procurement processes, supply side barriers to employment and strategies to overcome them
  • Ability to lead a complex multi-faceted team through a variety of dynamic initiatives and projects
  • Able to coach, train and develop talent
  • Analytical, results oriented, critical and independent thinker
  • Excellent organizational skills and ability to proactively manage multiple priorities
  • Demonstrated ability to build and maintain multi-level relationships and networks
  • junior and senior, for-profit and nonprofit, and with diverse backgrounds
  • Willingness to learn, absorb, and practice LCW's Network-centric approach to community-building
  • Remain focused in the face of pressure, deliver against timelines, not intimidated by tasks/time limitations
  • Excellent written and oral communication and interpersonal skills
  • Fluency in Spanish and English preferred
Compensation and Benefits Salary:

$65k

  • $75k
  • Commensurate with experience
Benefits:
Health, Life, Dental, Retirement, Vacation, Personal, Sick Pay:

$65,000.00

  • $75,000.

00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Professional development assistance Retirement plan

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Other Retirement and Savings
  • Health and Wellness Programs