Find & Apply For Training and Development Manager Jobs in Flint, Michigan

Willowbrook Manor, a charming English-style bed and breakfast and tea house, is seeking a Staff Development Coordinator RN to support excellence in guest care and hospitality services. In this role, you will design and deliver training for staff on safety, basic health protocols, guest interaction, and service standards. You will assess competencies, maintain training records, and ensure compliance with relevant health and lodging regulations. Working closely with leadership, you'll coach team members, refine procedures, and promote a warm, attentive, and detail-oriented culture that enhances every guest's experience in our serene Skagit Valley setting. Responsibilities Design, schedule, and deliver staff training on safety, health protocols, and guest service standards. Assess staff competencies and identify training needs across departments. Maintain accurate training records and ensure compliance with applicable health and lodging regulations. Collaborate with leadership to refine policies, procedures, and service workflows. Provide one-on-one coaching and support to team members to improve performance. Coordinate required certifications and refreshers such as CPR/BLS and safety drills. Monitor quality indicators and guest feedback to guide development initiatives. Ensure onboarding programs effectively prepare new hires for their roles. Required Skills Staff training Curriculum development Clinical assessment Infection control basics Healthcare regulations compliance CPR/BLSDocumentation and recordkeeping Hospitality service standards Communication Coaching and mentoring