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Training and Development Manager
Arnold, MO

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The Covering House

Manager of Training & Professional Education

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Job Description

Manager of Training & Professional Education The Covering House - 3.6 Arnold, MO Job Details Full-time $54,000 - $56,000 a year 5 hours ago Benefits Continuing education credits Health insurance Qualifications Training program Project management experience in education Program design Presentations for conferences or internal meetings Online learning curriculum development Driver's License Project management Education Bachelor's degree Human Services Presentation creation Business Administration Certified Training and Development Professional (CTDP) Productivity software Training Educational program management Interpersonal communication
Full Job Description Job Title:
Manager of Training & Professional Education FLSA Status:
Exempt Days of Work:
Monday-Friday, Full-time, 40 hours/wk., 9:00am-5:00pm,
Occasional Weekends Start Date:
ASAP Pay:
$54,000-$56,000 salary Please note: The position is located 5-10 minutes from Arnold, MO. The exact location is undisclosed due to the confidentiality of the clients.
Full Job Description Position Summary :
The Manager of Training & Professional Education is responsible for developing and managing The Covering House's internal and external training programs. This position oversees new-hire orientation training, employee professional development, learning management systems, curriculum development, and external professional education. The Manager will also expand The Covering House's training services through online courses, certificate programs, continuing education opportunities, external partnerships, and other mission-aligned training initiatives that may generate earned revenue.
Essential Duties and Responsibilities:
Internal Training & Professional Development
  • Develop and maintain the annual training and professional development plan and schedule.
  • Coordinate and facilitate new-hire orientation training, including applicable company policies and procedures.
  • Schedule and coordinate internal and external trainers.
  • Monitor required employee training and ensure all staff complete a minimum of 25 hours of training annually.
  • Identify training needs through employee and leadership feedback, surveys, training outcomes, regulatory requirements, and organizational needs.
  • Develop professional development opportunities based on identified needs.
  • Evaluate training effectiveness and make improvements as needed.
  • Develop and maintain training procedures, standards, and resources.
  • Remain knowledgeable of applicable state training requirements and Department of Social Services rules and incorporate changes into organizational training plans.
  • Promote internal training opportunities to employees to increase awareness, participation, and engagement. Learning Management & Curriculum Development
  • Lead the implementation and administration of the Learning Management System (LMS).
  • Develop and maintain online courses, learning materials, assessments, and certificates.
  • Create and update training curriculum, presentations, facilitator guides, training manuals, and participant materials.
  • Collaborate with internal subject-matter experts to develop specialized training.
  • Maintain accurate training records and provide training completion and outcome reports. External Professional Education
  • Identify community training needs and opportunities for The Covering House to provide professional education.
  • Develop live, virtual, and online professional education based on The Covering House's expertise in human trafficking, trauma-informed practices, and related areas.
  • Develop external training partnerships and organizational training opportunities.
  • Research continuing education and certificate-program opportunities.
  • Coordinate external workshops, webinars, presentations, and professional training engagements.
  • Develop expertise in CEU requirements, credentialing standards, and approval processes to support TCH training programs offering CEUs, certificates of completion, and professional certification opportunities.
  • Market external training opportunities to community organizations, digital audiences, and strategic partners to build relationships, increase engagement, and generate revenue. Training Growth & Revenue Development
  • Develop strategies to grow professional education and training revenue.
  • Assist with training pricing, packages, proposals, and external agreements.
  • Track participation, customer satisfaction, revenue, and program growth.
  • Identify opportunities to expand online learning, organizational training, and other scalable education products.
  • Manage assigned training resources and budget in collaboration with the Chief Administrative Officer. Additional Responsibilities
  • Represent The Covering House in a positive and professional manner.
  • Maintain confidentiality and adhere to organizational policies and procedures.
  • Work collaboratively and professionally with employees, residents, leadership, trainers, and community partners.
  • Participate in committees, meetings, and staff development activities as assigned.
  • Perform other duties as assigned by the supervisor.
Education and Experience Required:
  • Bachelor's degree in education, training and development, human resources, human services, organizational development, business administration, or a related field; equivalent relevant education and experience may be considered.
  • Experience developing, coordinating, managing training, professional development, or adult-learning programs.
  • Experience facilitating training or professional presentations.
  • Strong understanding of training processes and adult-learning practices.
  • Strong organizational, interpersonal, leadership, communication, and project-management skills.
  • Proficiency with Microsoft Office and online learning technology.
  • Strategic and creative approach to program development.
Preferred:
  • Experience in a nonprofit, human-services, behavioral-health, child-welfare, residential, or trauma-informed organization.
  • Knowledge of trauma-informed care and human trafficking.
  • Experience with Learning Management Systems, online course development, or instructional design.
  • Experience developing external professional training, continuing education, partnerships, or revenue-generating education programs. Employment Requirements
  • Must successfully complete all required background and child abuse/neglect screenings in accordance with applicable law and organizational requirements.
  • Must complete required employment, medical, and confidentiality documentation.
  • Must maintain eligibility to work in programs serving children and other vulnerable populations. At least 21 years of age with a valid Class E driver's license. Must maintain required certifications, including JIREH (crisis intervention and physical intervention). Knowledge, Skills and Abilities
  • Strong training, facilitation, and curriculum-development skills.
  • Ability to develop engaging in-person and online learning.
  • Strong written and verbal communication skills.
  • Effective organization, attention to detail, and project management.
  • Ability to collaborate across departments and with external partners.
  • Ability to maintain confidentiality and exercise professional judgment.
  • Ability to evaluate learning outcomes and identify areas for improvement.
  • Ability to develop scalable, mission-aligned professional education. Performance Expectations Success in this position will be measured by:
  • Completion of required annual employee training.
  • Quality and consistency of new-hire orientation.
  • Development of employee professional development opportunities.
  • Successful implementation and use of the Learning Management System.
  • Development of internal and external training courses.
  • Employee and external learner satisfaction.
  • Growth in external professional education, participation and partnerships.
  • Training documentation and regulatory compliance.
  • Progress toward professional education revenue goals.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • The Manager of Training & Professional Education may experience above average stress from hearing traumatic stories of youth experiences.
  • Working conditions include indoor and outdoor activities and weather conditions could be unpredictable.
  • Physical demands: While performing the duties of the job, the employee is occasionally required to walk; run; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; twist; stoop; bend; talk and hear.
The employee must occasionally lift and/or move up to 25 lbs and push/pull or resist force during a physical restraint.
Pay:
$54,000.00 - $56,000.00 per year
Benefits:
Health insurance Application Question(s): Are you at least 21 of age or older?
Education:
Bachelor's (Required)
Experience:
Presentation creation: 1 year (Preferred) Project management: 1 year (Preferred)
Work Location:
In person

Benefits

  • Professional Development
  • Health Insurance
  • Dental Insurance