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Learning and Development Manager

• 4.0 10900 Euclid Ave, Cleveland, OH 44106 Hybrid work $52,705 - $66,672 a year - Full-time Apply on company site Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $52,705 and $66,672, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description

POSITION OBJECTIVE

Working independently the Learning and Development Manager is responsible for the design, implementation, administration, and evaluation of comprehensive training and professional development programs. The position creates instructor-led, virtual, blended, and digital learning experiences and shares responsibility with the other Learning and Development Manager for learning content and operational support of the enterprise Learning Management System (LMS) and advances team building, process improvement, strategic planning, and innovative workforce strategies.

ESSENTIAL FUNCTIONS

Learning Technology and Systems Administration:

serve as a point person for the university's Learning Management System (LMS), managing user permissions, course catalogs, system automation, reporting, and platform integrations. Support reliable LMS operations by troubleshooting user and course issues in collaboration with technology partners and vendors. Along with the other Learning and Development Manager maintain content on the Human Resources Professional Development Center website and training calendar to ensure digital accessibility and a seamless user experience. (30%)

Instructional Design and Content Development:

design, develop, and implement comprehensive learning programs, including digital onboarding pathways, certificate programs, and micro-credentials. Author engaging e-learning content, including short-form digital modules, job aids, and interactive resources using contemporary authoring tools. Research and recommend emerging technologies in instructional design to continuously enhance learning offerings. (25%)

Program Management and Facilitation:

facilitate dynamic instructor-led workshops, team-building activities, and change-management sessions, both in-person and virtually. Manage the marketing, communications, registration, and evaluation for all Professional Development Center programs. Assist with the planning and execution of major annual university events, including Staff Service Awards, Summer Celebration, and Employee Appreciation Day and actively participate on event days. (20%)

Strategic Workforce Analysis and Consultation:

conduct comprehensive needs analyses and quantitative workforce analysis to identify institutional skill gaps, training priorities, and future capability needs. Collaborate with stakeholders and Human Resources leaders on strategic initiatives related to recruitment, retention, and succession planning. Prepare and present clear, actionable reports and dashboards on training, LMS, and workforce development metrics. (20%)

NONESSENTIAL FUNCTIONS

Professional Development Curation and Partnerships:

develop and maintain a comprehensive catalog of professional development opportunities, including internal programs and external resources like on-demand learning hubs. Identify and cultivate partnerships with other university departments and external vendors to expand learning offerings and bring in expertise on emerging topics. (5%) Participate in training sessions, Human Resources staff meetings, team projects, and university committees (