Find & Apply For Training and Development Manager Jobs in Anderson, South Carolina

Director of Training and Development

• 3.8 3526 Clemson Boulevard, Anderson, SC 29621 Full-time Apply with Indeed Position Objective Are you passionate about people, training, and creating opportunities for growth? Chick-fil-A of Anderson is seeking a driven, self-motivated, servant leader to serve as Director of Training and Development. This individual will oversee and strengthen the restaurant's training and development systems while coaching, equipping, and empowering team members and leaders to reach their full potential. Through strategic training initiatives, leadership development, and continuous improvement, this individual will foster a culture of accountability, encouragement, and excellence while ensuring our teams are equipped to deliver exceptional experiences for every guest. The ideal candidate is a strong relationship builder, effective communicator, and systems thinker who leads with purpose and is committed to developing people and advancing the Chick-fil-A of Anderson vision. Responsibilities Training & Team Member Development Train, coach, and develop new and existing team members while tracking progress. Create personalized development plans that support individual growth and success. Regularly gather team member feedback to improve their experience. Support leadership development and growth opportunities within the team. Give real-time coaching and feedback to improve guest experience and align with performance standards. Training Systems & Operational Excellence Design, implement, and improve training programs that support organizational goals. Maintain consistent training standards, processes, and expectations across both restaurants. Identify opportunities to improve efficiency, labor management, training effectiveness, and guest experience. Support the training and implementation of new Chick-fil-A initiatives and rollouts. Performance & Accountability Establish clear training goals, measure results, and ensure Training Team accountability. Evaluate training effectiveness through performance metrics, observations, assessments, and feedback. Ensure training upholds Chick-fil-A standards, food safety, brand reputation, and the

S.E.R.V.E.

model. Leadership Alignment & Culture Partner with Operational Leadership to align training initiatives with organizational priorities. Champion Chick-fil-A of Anderson's Vision, Core Values, and annual goals. Requirements Chick-fil-A experience required. If currently employed by another Chick-fil-A Owner/Operator, approval must be obtained. 2+ years of management and training experience. Experience developing and implementing training programs or leadership development initiatives preferred. Passion for developing others, building relationships, and fostering a positive team culture. Demonstrates servant leadership, high emotional intelligence, and the ability to lead and influence individuals at all organizational levels. Strong communication, organizational, and follow-through skills. Results-driven with strong problem-solving, systems-thinking, and process-improvement abilities. Ability to evaluate performance metrics, use data to drive decisions, and maintain accountability for results. Self-motivated, adaptable, and committed to excellence. Chick-fil-A is a renowned, quick service restaurant chain known for its exceptional customer service, high-quality food, and commitment to creating a positive dining experience. We are looking for enthusiastic and dedicated individuals to join our team and help us deliver outstanding service to our valued guests.

Benefits:

Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) matching Referral program Employee discount Paid training

Job Type:

fulltime

Education:

No education required Work location: On-site Chick-fil-A Midtowne Park. 3526 Clemson Blvd, Anderson, SC, 29621