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McDonald's Director of Training Arch Fellow LLC |

McDonald's Franchise Organization Location:

Dallas, Texas Reports To:

Vice President of Operations Key Partnerships:

Operations Leadership and Human Resources Scope:

Restaurants in Texas and Oklahoma About Arch Fellow LLC Arch Fellow LLC is a McDonald's franchise organization operating restaurants across Texas and Oklahoma. We are committed to developing our people, maintaining high operational standards, and creating opportunities for employees to grow into leadership roles. Our success depends on strong restaurant leadership, consistent execution, and a commitment to delivering a positive experience for our employees and customers. Position Summary The Director of Training is responsible for leading the organization's training function, managing a team of trainers, and ensuring training programs deliver measurable improvements in restaurant performance. This position focuses on developing restaurant management talent, building a pipeline of qualified General Managers, and ensuring training programs support operational priorities and business results. The Director also oversees training readiness for new product launches and operational initiatives, ensuring restaurants receive the necessary training and materials for successful implementation. Working closely with Operations leadership and Human Resources, the Director will establish training expectations, monitor performance, and drive accountability for training results across the organization. Key ResponsibilitiesTraining Leadership and Team Management Lead, coach, and develop a team of trainers across Texas and Oklahoma. Establish clear performance expectations and accountability for training results. Ensure training programs are delivered consistently across all restaurants. Facilitate selected training programs and leadership development sessions. Evaluate trainer performance and provide ongoing coaching and development. Management Development and Succession Planning Build and maintain a pipeline of qualified, promotion-ready General Managers. Support the development and certification of Shift Managers, Department Managers, and General Managers. Partner with Operations to identify high-potential employees and address management development needs. Monitor training progress, management readiness, and promotion opportunities. Training Performance and KPIs Establish and monitor training KPIs tied to operational performance and business priorities. Measure training completion, management certification, promotion readiness, and training effectiveness. Identify performance gaps and implement targeted training plans. Provide regular reporting to leadership on training outcomes, management development, and areas requiring improvement. Hold the training team accountable for established performance expectations. New Product Launches and Operational Readiness Lead the coordination and deployment of training for new product launches, promotional campaigns, and operational initiatives. Ensure restaurants receive the required training materials, product information, and launch resources. Partner with Operations to ensure training is completed and restaurants are prepared before launch. Monitor launch readiness and address training or execution gaps with Operations leadership. Operational Partnership Partner with Operations leadership and Human Resources to align training priorities with restaurant needs and business objectives. Work with Area Supervisors and restaurant management teams to identify training opportunities. Support restaurant performance improvement through targeted training and coaching. Collaborate with Operations to ensure consistent implementation of training standards and initiatives. Training Standards and Execution Ensure compliance with McDonald's training standards, systems, and certification requirements. Monitor training completion and maintain accurate training records. Evaluate existing training programs and recommend improvements based on performance results. Support the implementation of new operational procedures and training initiatives. Qualifications Experience leading training and development in a multi-unit restaurant organization. McDonald's or comparable quick-service restaurant experience strongly preferred. Demonstrated experience managing, coaching, and developing a team of trainers. Proven ability to connect training outcomes to restaurant operational performance. Experience developing restaurant managers and building succession pipelines. Strong understanding of restaurant operations, performance metrics, and training systems. Experience coordinating new product launches or operational initiatives across multiple locations. Strong organizational, communication, and leadership skills. Ability to travel regularly between restaurant locations in Texas and Oklahoma. Key Performance Indicators Success in this position will be measured through:

Management Pipeline:

Number of qualified, promotion-ready General Manager candidates.

Management Development:

Progression and certification of restaurant managers.

Training Completion:

Timely completion of required training programs.

Trainer Effectiveness:

Performance and accountability of the training team.

Product Launch Readiness:

On-time completion of launch training and confirmation that restaurants have required materials.

Operational Performance:

Improvements in restaurant KPIs connected to training initiatives.

Management Retention:

Retention of managers completing development programs. Alignment With Our Core Values The Director of Training is expected to demonstrate and reinforce Arch Fellow LLC's core values through leadership, coaching, and daily interactions: QSCV Honesty & Integrity Love, Gratitude, Appreciation Commitment to Excellence Make an

Impact Pay:

$120,000.00 - $140,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person