Overview CNA Training & Testing Center is a healthcare training and testing provider offering nursing assistant, phlebotomy, and home health aide training, certification testing, continuing education, and related services. We currently serve the Brandon community and are expanding to Trinity, Florida. We are seeking a dependable Center Director to run daily center operations on-site. You will help students and customers, manage registrations, maintain a center that is ready for business, support local business development, and solve problems as they arise. We need someone who takes ownership and can work independently without constant direction. What You Will Do
- Manage student registrations, class schedules, and rosters.
- Ensure adequate instructor coverage for scheduled classes.
- Respond to student and customer questions, explain options and next steps, and resolve routine concerns.
- Keep classrooms, testing areas, and common areas clean, organized, stocked, and ready for students and visitors.
- Provide on-site Reliable Livescan fingerprinting services and customer support.
- Manage weekly deposits.
- Support business development through community relationships, local outreach, and opportunities to increase registrations.
- Collaborate with the Marketing Manager by capturing photos and videos of classroom activities, student experiences, and center events for social media and marketing. Who We're Looking For
- Dependable, kind, and attentive to detail.
- Maintains a professional, neat, and well-groomed appearance appropriate for a customer-facing leadership role.
- Communicates clearly in writing and verbally, treats people with respect, and follows through on commitments.
- Hands-on training will be provided, but the ideal candidate must also be able to learn independently by reading, understanding, and applying written instructions and available resources.
- Accepts feedback without defensiveness. Qualifications
- Consistent work attendance and punctuality.
- Experience in customer-facing operations, administration, or a comparable setting.
- Strong reading comprehension and written and verbal communication.
- Able to make practical, sensible decisions independently.
- Strong critical-thinking and problem-solving skills.
Pay:
$24.00 - $28.00 per hour Expected hours: 40.0 per week
Benefits:
Health savings account Life insurance Paid time off Professional development assistance Application Question(s): Do you speak Spanish?
Education:
Associate (Required)
Language:
English (Required)
Location:
Trinity, FL 34655 (Required) Shift availability: Day Shift (Preferred)
Work Location:
In person