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Training and Development Specialist
Mount Vernon, MS
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Wise Staffing Group

Field Training Specialist

Job Description

Field Training Specialist Job Description Wise Staffing Group is
NOW SEEKING
multiple Field Training Specialists to join our corporate team! \n \n Opportunity comes with a base salary ranging from $60,000 - $70,000 annually. Eligible candidates must be located near a branch location and comfortable with up to 100% overnight travel. \n \n
Summary:
\n The Field Training Specialist is a dynamic member of the Wise Staffing Group corporate team. The ideal candidate brings strong staffing industry expertise and interpersonal skills to the training and orientation process. The Field Trainer maintains a professional presence and serves as a positive representative of the company while working with branch teams. This role is responsible for delivering hands-on training, coaching, and development to internal employees across assigned branch locations as directed by the Field Training Manager, reinforcing company processes and expectations, and providing feedback regarding ongoing employee development. \n \n
Responsibilities:
\n
  • Travels regularly to assigned branch locations to deliver in-person training programs, materials, and curriculum developed by the Field Training Manager. \n
  • Onboards and orientates new hires across the company. Ensures all employees are processed successfully. Introduces new hires to essential company systems, policies, standard operating procedures, and best practices. \n
  • Provides hands-on training related to recruiting, outside sales, client communication, staffing operations, and customer service to uphold company standards of excellence. Documents completed training, coaching activities, and employee development consistently and with accuracy. \n
  • Adapts training delivery to different learning styles, experience levels, and branch environments while maintaining consistency with established training materials. \n
  • Partners with branch leadership to support initial and ongoing employee development and reinforce performance expectations. Provides individualized coaching based on employee experience, role, and identified development needs. \n
  • Assesses employee performance, determines if additional support is required, and reports feedback to Field Training Manager regularly. Escalates significant performance or training concerns to Field Training Manager and appropriate branch leadership as large issues arise. \n
  • Supports implementation of new systems, procedures, policies, and company initiatives. Participates in trainer meetings, development sessions, and train-the-trainer programs. \n
  • Advises the Field Training Manager on the effectiveness of training materials and identifies opportunities for improvement.
\n \n
Key Success Factors:
\n
  • 2+ years of experience in staffing operations, recruiting, training, or related field \n
  • 1+ year of experience in training or developing employees preferred \n
  • Ability to travel 75 - 100% of the time \n
  • Strong understanding of staffing agency operations, sales processes, and branch-level procedures \n
  • Excellent written and verbal communication skills \n
  • Well-developed interpersonal skills \n
  • Proficiency in Microsoft Office, Applicant Tracking Systems, and Customer Relationship Management systems \n \n
Work Environment:
\n The Field Trainer will travel to various branches across the United States to perform job duties. Overnight travel is expected 75 - 100% of the time. When not traveling, the Field Trainer will report to a local branch. This role is considered on-site or on-the-road only
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