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Animal Care Worker / Manager
Homewood, AL

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Dogtopia of Homewood

Assistant General Manager -- Dog Daycare & Boarding

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Job Description

Assistant General Manager -- Dog Daycare & Boarding Dogtopia of Homewood - 2.7 Homewood, AL Job Details Full-time $45,000 - $50,000 a year 1 hour ago Benefits Health insurance Paid time off Employee discount Qualifications Team development Hiring Team management Store management Team training Organizational skills Team motivation (leadership skill) General management Full Job Description Assistant General Manager Dogtopia of Homewood Homewood, AL Estimated $45-50k with bonus compensation Full-time, in-person position (Tuesday - Saturday) Dogtopia, the industry leader in dog daycare, boarding, and spa services, has an opening for an energetic, organized, business-minded individual to serve as our Assistant General Manager. This is a role for someone with a management and customer service background who is seeking to grow into a General Manager. The Assistant General Manager is our
GM-in-training:
you will work side by side with the General Manager and take on more ownership of the store over time, preparing you for a future General Manager position as we expand across the Birmingham metro area. Please check out a virtual tour of one of our stores!
https:
//www.dogtopia.com/alabama-birmingham-homewood/3d-tour/
RESPONSIBILITIES:
Team Management Work a Tuesday - Saturday schedule that overlaps with the General Manager Tuesday through Friday Lead and support the front desk and BOH team, overseeing our Shift Leads Help hire, onboard, and train new team members and coach staff on Dogtopia standards Take on delegated management duties, such as scheduling, from the General Manager Step in to perform any core store function as needed and keep the store neat and organized Customer Service & Sales Be a visible, friendly presence in the front of house and build relationships with pet parents Oversee and support our front desk sales efforts, helping convert leads and tours into memberships Ensure exceptional customer service, resolving pet parent concerns promptly and professionally Strive for high customer review ratings and hold the team accountable to customer service standards Financial & Administrative Help maintain controllable expenses within budget, including tracking and ordering supplies Develop team in up-selling and using dog evaluations to grow revenue
REQUIREMENTS
A desire to grow into a General Manager role Proven work experience in management and customer service, with demonstrated leadership potential Strong sales and customer service skills and a desire to sell A love of dogs and a professional appearance and demeanor Ability to lead, train, and motivate others, with strong organizational skills and openness to feedback Availability to work Tuesday through
Saturday Job Type:
Full-time Pay:
$45,000.00 - $50,000.00 per year
Benefits:
Employee discount Health insurance Paid time off Application Question(s): This is a role for someone with a passion for dogs! Please describe your personal background with dogs. Tell us why you would be a good fit for this position! Please describe your prior management and customer service experience.
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance