Primary Responsibilities Supervise, Train, and Lead Camp Counselors:
Responsible for assisting in hiring needs and employee terminations Day-to-day operational management of Camp Counselors and overall coverage Monitor attendance and tardiness of Camp Counselors. Assume responsibility to cover or find coverage of any uncovered shifts. Adjust scheduling needs as needed to what is necessary for Camp. Conduct performance reviews of Camp Counselors and provide on-going training and feedback Ensure that all Camp Counselors are properly trained and supervised Monitor all Camp Counselors' Doggy First Aid and CPR Certifications Ensure all Camp Counselors understand and follow policies, procedures, and regulations Manage opening and closing shift checklists Be a "hands-on Manager!" Camp Counselors work with you, not for you! Promote teamwork and fun at
Camp Bow Wow Operations :
The Cabin Area
- ensure a safe and clean environment (at all times) for campers, as well as employees Day Campers and Overnight Campers documentation
- continually monitor and update on all statuses Cabin Cards & Meal Charts
- manage information for proper feedings, medicine requirements and checkout dates Daily Medicine Charts
- manage for proper dosage and ensure all daily sign offs are complete The Indoor and Outdoor Play Areas
- ensure a safe and clean environment for campers, as well as employees The Front Desk Reception Area
- ensure the proper functioning of all day camp and boarding operations, including reservations and nightly closeout functions. Follow all CBW policies and procedures Lobby Area
- ensure maintenance of lobby area and assist with inventory Prep Room Area
- insure maintenance of a clean and safe environment Break Room & Rest Room Area
- ensure maintenance of a clean and safe environment Supplies
- monitor and ensure adequate supply levels.
Communicate with appropriate people regarding needs
Other Duties:
Maintain interior and exterior of the property and all related issues Consult with the Camp Supervisor or General Manager on daily occurrences and issues. Involved in internal and external marketing of CBW (i.e. off-site events, brochure/post card/letter design and printed content) Create and Instill "The Camp Bow Wow" Experience "Doggy Interviews"
- ensure the proper interview process for socially acceptable behavior in order to create a fun and safe experience for our Campers as well as our Camp Counselors Monitor vaccination records with each reservation and check-in Ensure boarding cards are filled in correctly with all pertinent information Ensure quality customer service
- troubleshoot and problem-solve with a customer friendly attitude Follow through with all emergency procedures and insure Camp Counselors are trained in such Promote the "Premiere Experience".
We provide the spacious indoor/outdoor play areas and roomy cabins with cozy cots. Ensure that all the Camp Counselors provide the care and attention at a level that rivals any service in the industry! Essential Skills Minimum of 2 years leadership experience Extremely organized with high attention to detail Efficient Multi-tasker Problem Solver Taking initiative Highly motivated and enthusiastic about your work Passionate about great customer service and high-quality pet care Time Management and project management skills are critical Excellent verbal and written communication skills Experience with scheduling software Requirements LOVE of Dogs! Excellent Customer Service Excellent communication skills Flexible Schedule Exceptional work ethic and morals Availability Full time hours required. Must be able to work flexible schedule
- Camp is open 7 days/week, so weekends and holidays are required.
Weekend time off is permitted with advance notice. Available to work varying shifts within the 6:30am to 8pm range, any day of the week.
Pay:
$15.00
00 per hour Expected hours: No less than 37.0 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you available for weekend and holiday shifts? Availability is required
Experience:
Dog Daycare & Boarding Leadership Position:
2 years (Required) Shift availability: Night Shift (Required) Day Shift (Required) Ability to
Commute:
Grapevine, TX 76051 (Required)
Work Location:
In person