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Beautician
Gainesville, VA

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Hammer and Nails VA|MD|DC

Professional Cleaner & Spa Attendant

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Job Description

Join Our Hammer & Nails Team!
What We're Looking For:
We seek an exceptional professional cleaner and spa attendant for our Gainesville, VA shop who can take our salon to new heights with their unique skills and infectious energy. We want someone who thrives in a fast-paced environment, continuously upholds the highest service standards, and never shies away from creating unforgettable experiences for our esteemed members.
Job Types:
Full-time;(evenings, weekends, holidays). Flex schedule.
Location:
Gainesville, VA 13962 Promenade Commons St, Gainesville, VA 20155
Pay :
$15 - $19
Responsibilities:
As a spa attendant, you will:
  • Maintain the cleanliness of the floors and stations in the shop
  • Perform basic custodial services
  • Stock all beverages in refrigerators and backstock
  • Take the lead to ensure an adequate supply of all service, hot, and cold towels are available
  • Launder capes, towels, aprons, etc. regularly
  • Offer, replenish, and clear drinks; handle glassware
  • Clear pedicure bowels for nail technicians
  • Reset barber and nail tech stations between clients
  • Run errands as needed
  • Understand your strengths and opportunities; own your mistakes and proactively seek to learn from them
  • Be genuinely interested in all of our client's well-being & grooming
  • Support/maintain shop sanitization/health standards to include deep cleaning, disinfecting, sterilization, etc., of all workstations and tools
  • Understand our menu of services in detail, explain club options
  • Always offer assistance in keeping the entire shop clean and operating well As a professional cleaner, you will:
  • Ability to proactively support the hand and foot staff (pull bowls at the right time, flip hand and foot workstations, check on hot towels, TVs, Bluetooth headphones, etc.)
  • Ability to proactively support the cut and shave staff (sweep, pick up soiled towels, pull trays, restock hot and cold towels, service towels, clean wax cart, notice anything dirty or out of place, and resolve it, etc.)
  • Keep a clutter-free, tidy, and wiped-down front desk area
  • Own the cleanliness and organization of the shop and its supplies
  • Ensure a place for everything and keep everything in its place
  • Own, direct, and participate in rotational and routine deep cleaning of every part of the shop
  • Maintain the cleanliness of the floors and stations in the shop
  • Perform basic and advanced custodial services
  • Stock all beverages in coolers and backstock (first-in-first-out)
  • Ensure an adequate supply of all service, hot, and cold towels; launder capes, towels, aprons, etc.
  • Offer, replenish, and clear drinks; handle glassware
  • Run errands as needed
  • Conduct a walk-through of the shop at least three times per hour checking on any service supplies that may have been depleted
  • Clean and maintain the organization of all of our retail shelves
  • Ensure at the end of the night that all trash receptacles and recycling items are disposed of correctly
  • No less than once per week, remove all portable items from our back room and thoroughly mop the entire area
  • Dust and wipe down all surfaces (be mindful of fingerprints on doors, dust on blinds and ledges, and oil on surfaces, etc.)
  • Understand your strengths and opportunities; own your mistakes and proactively seek to learn from them
  • Support/maintain shop sanitization/health standards to include deep cleaning, disinfecting, sterilization, etc., of all workstations and tools
  • Understand our menu of services in detail, explain club options
  • Always proactively work to keep the entire shop clean and operating well
  • Thoroughly read through at least 3 Mystery Shop reports (one per shop)
  • You own the cleanliness and organization of the shop including the expectations of how your co-workers participate in maintaining the standard you have set.
Be prepared to direct all cleanliness and sanitation protocols.
Qualifications:
Passion, dedication, and a customer-centric attitude are more important than formal qualifications. However, the following skills will make you an ideal fit: Proven experience in a customer service or hospitality role, with a track record of delivering exceptional service. Excellent communication and interpersonal skills, building rapport and connecting with people from diverse backgrounds. Strong organizational skills and attention to detail to manage multiple tasks and requests efficiently. A genuine passion for providing personalized and attentive service to enhance the overall member experience. Flexibility to work in a fast-paced environment and adapt to the changing needs of members. Professional appearance and demeanor, representing the high standards of our establishment.
Ability to commute/relocate:
Gainesville, VA:
Reliably commute to or plan to relocate before starting work (Required)
Work Location:
In person
Job Types:
Full-time, Part-time Pay:
$17.00 - $19.00 per hour Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Gainesville, VA 20155 (Preferred)
Work Location:
In person