Cheeseology Instructor Cheeseology Tampa Tampa, FL Job Details Part-time $25 - $28 an hour 1 day ago Benefits 401(k) matching Employee discount Flexible schedule Referral program Qualifications Retail sales transactions Customer communication Pre-cooking preparation Driver's License Cash register operations Attention to detail Instructor-led training (training delivery method) Stocking Classroom Teaching POS systems Time management Full Job Description Job Overv
SUMMARY OF ROLE
The Cheeseology Instructor is responsible for creating a fun, engaging, and memorable experience for guests through interactive cheese-making classes and wine-pairing experiences. This role combines teaching, hospitality, and customer service to guide guests through the cheese-making process while sharing the Cheeseology experience and brand.
ESSENTIAL RESPONSIBILITIES
Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform the Essential Responsibilities.
- Welcome guests and create a warm, friendly, and engaging environment.
- Lead interactive cheese-making classes, providing clear instructions, demonstrations, and hands-on guidance in accordance with established instructional processes and brand standards.
- Educate guests on the cheese-making process and wine pairings in an informative, entertaining, and approachable manner.
- Represent the Cheeseology brand by communicating its purpose, values, and unique guest experience.
- Prepare materials, ingredients, equipment, and instructional areas before scheduled classes and events.
- Manage class activities and timing to ensure an organized, enjoyable, and consistent guest experience.
- Respond to guest questions, provide assistance, and resolve concerns professionally to support customer satisfaction.
- Maintain clean, organized, and properly stocked instructional, retail, and guest areas.
- Perform opening and closing duties, including setup, cleaning, restocking, and breakdown of instructional areas.
- Assist with customer reservations, scheduling new bookings, and other related administrative tasks.
- Follow established food safety, sanitation, and workplace procedures.
- Collaborate with team members to support daily operations, scheduled events, and overall guest satisfaction.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Strong verbal communication, presentation, and interpersonal skills.
- Ability to confidently lead groups, provide clear instructions, and engage guests.
- Strong organizational, time management, and problem-solving skills, with a solution-oriented approach to managing class activities and responding to unexpected situations.
- Ability to work independently and collaboratively as part of a team.
- Demonstrates a positive attitude, creativity, integrity, professionalism, accountability, and responsibility.
- Ability to safely operate and maintain equipment, tools, and supplies, follow food safety and sanitation procedures, and maintain a clean, organized environment.
- Strong attention to detail and ability to consistently follow instructional processes, brand guidelines, and established procedures.
MINIMUM QUALIFICATIONS
- 1+ years of experience teaching, instructional, or group facilitation.
- Ability to work a flexible schedule, primarily evenings and weekends, with daytime availability as needed based on business needs.
- Must complete required alcohol handling and food safety training within established deadlines as a condition of employment.
ADDITIONAL DESIRED QUALIFICATIONS
- Customer service, hospitality, or food and beverage experience desired.
- Current Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform the essential functions.
- Able to communicate with others in order to accurately exchange information.
- Able to acquire information from a variety of sources.
- Able to stand and walk for extended periods while instructing classes and assisting guests.
- Able to frequently use hands and arms to handle ingredients, utensils, equipment, and instructional materials.
- Able to bend, reach, stoop, and perform repetitive movements during class preparation, instruction, cleaning, and restocking.
- Able to lift, carry, push, or pull supplies, ingredients, and equipment weighing up to 25 pounds regularly and sometimes product up to 40 pounds.
- Able to communicate clearly with guests and team members in an active, interactive classroom and retail environment.
- Able to operate a cash register, point-of-sale (POS) system, computer, and other standard retail equipment to process transactions, manage bookings, and support daily operations.
- Able to remain alert and perform job duties safely while operating equipment, instructing classes, and assisting guests.
WORK ENVIRONMENT
The work environment is characteristic of an indoor, interactive classroom and retail setting with frequent guest interaction. The position involves exposure to beverages, food ingredients, cleaning products, kitchen equipment, and varying temperatures associated with food preparation. The environment may be busy and noisy during classes, special events, and peak business hours. Work schedules vary based on business needs.
Pay:
$25.00 - $28.00 per hour Expected hours: 10.0 - 20.0 per week
Benefits:
401(k) matching Employee discount Flexible schedule Referral program
Work Location:
In person