Find & Apply For Salon / Spa Manager Jobs in Chino, California

Spa Operations & Growth Manager | Hybrid + Client Services |

Chino, CA Employment Type:

Part-Time, W-2

Employee Schedule:

Hybrid —

In-Salon & Remote Proposed Pay:

$35-$45 per hour, depending on qualifications and experience

Experience Required:

Previous management experience in the beauty, spa, esthetics, or wellness industry We are a independently owned beauty and wellness studio in Chino, California, offering spray tanning, advanced facial treatments, body sculpting, teeth whitening, waxing, lash and brow services, and additional beauty and wellness treatments. With over a decade in business, an established clientele, and a growing team of beauty professionals, we are entering our next phase of growth. We are seeking an experienced, business-minded Spa Operations & Growth Manager who can help us strengthen our internal operations, increase profitability, attract new clients, and build the structured systems commonly found in successful multi-location beauty and spa franchises. This is a unique hybrid position that combines business development, operational management, marketing, employee development, and hands-on client services. Our owner will remain actively involved in the business and oversee daily salon operations. We are looking for someone who can work collaboratively with ownership, bring proven business strategies to the table, independently execute projects, and help take our business to the next level. This is NOT an entry-level management position. Prior beauty industry management experience is required. Key ResponsibilitiesBusiness Growth & Client Acquisition Develop and implement strategies to consistently increase new client bookings and overall salon revenue. Identify opportunities to grow our existing clientele while improving repeat visits and long-term client retention. Create client referral programs, loyalty incentives, membership growth strategies, and effective rebooking systems. Develop local business partnerships, cross-promotions, and community outreach opportunities. Research competitors, market trends, and local pricing to identify growth opportunities. Evaluate underperforming services and recommend strategies to increase demand. Create measurable goals for client acquisition, rebooking, membership enrollment, and revenue growth. Monitor the success of implemented strategies and adjust based on measurable results. Financial Analysis, Budgeting & Profitability Review salon revenue, sales reports, expenses, and overall business performance. Analyze profitability by service, including pricing, product costs, labor expenses, and operational overhead. Help develop and maintain realistic budgets for supplies, staffing, marketing, and operational expenses. Identify opportunities to reduce unnecessary expenses without compromising service quality. Evaluate existing service pricing, packages, memberships, and promotional discounts to ensure profitability. Monitor retail sales, average client spending, employee productivity, and revenue trends. Develop financial tracking systems, performance reports, and measurable business goals. Provide recommendations to ownership to improve profit margins and make informed financial decisions. Assist with creating revenue forecasts and evaluating the financial return on advertising and promotional investments. Salon Operations, Systems & Procedures Evaluate current salon operations and identify opportunities for improvement. Develop, refine, and implement standardized operating procedures (SOPs) for a more efficient and consistent workplace. Establish clear protocols for opening and closing procedures, sanitation, inventory, client experience, and daily operations. Create consistent systems for employee onboarding, training, performance expectations, and accountability. Help maintain and improve employee handbooks, training materials, operational checklists, and internal documentation. Establish clear service standards to ensure clients receive a consistent experience regardless of which employee performs their treatment. Identify inefficient processes and implement practical solutions. Conduct occasional operational audits to ensure standards and procedures are being followed. Assist ownership with resolving escalated employee or operational issues when needed. Employee Development & Accountability Work alongside ownership to establish clear employee expectations, responsibilities, and performance standards. Develop training procedures and resources for new and existing employees. Help establish measurable productivity, retail, rebooking, and service performance goals. Assist with employee evaluations, coaching, and performance improvement strategies. Help implement consistent communication and accountability systems. Identify opportunities to improve employee efficiency, professionalism, and overall performance. Support ownership in addressing recurring performance concerns and enforcing established policies.

Please note:

Our owner will continue to oversee daily salon operations. This position is intended to strengthen and improve our internal systems, provide strategic oversight, and assist with employee development rather than replace the owner's daily involvement. Marketing, Advertising & Social Media Develop and execute marketing strategies designed to generate new bookings and increase brand awareness. Create monthly and seasonal promotional calendars based on business goals and service demand. Plan, coordinate, and execute promotional campaigns across Instagram, Facebook, email, and other relevant platforms. Create and assist with social media content, including photography, videos, Reels, promotional graphics, and engaging captions. Capture content featuring salon services, treatments, products, and behind-the-scenes operations. Identify current social media trends and adapt them to our established brand aesthetic and target clientele. Assist with managing paid advertising campaigns and evaluating their effectiveness. Develop strategies to turn social media engagement and advertising into actual appointments. Track campaign performance, client inquiries, bookings, and return on marketing investments. Maintain a consistent, professional brand image across promotional materials and marketing platforms. Collaborate with ownership to create engaging, results-driven campaigns while preserving the Bronzed Beauty Bar brand identity. Hands-On Client Services In addition to business management and growth responsibilities, this individual must be comfortable working directly with clients and performing salon services as needed.

Responsibilities may include:

Performing professional spray tanning services. Performing teeth whitening treatments where permitted by applicable law. Providing facial treatments, waxing, and lash or brow services if properly licensed and qualified. Learning and becoming proficient in additional salon services appropriate to the employee's credentials and training. Assisting with appointment coverage during busy periods or staffing needs. Providing an exceptional client experience and recommending appropriate treatments and retail products. Supporting client rebooking, service upgrades, and membership enrollments. Training on applicable Bronzed Beauty Bar service protocols will be provided. All services must be performed within the employee's legal scope of practice and demonstrated competency. This position is not exclusively administrative. We are looking for someone who enjoys the beauty industry, understands the client experience firsthand, and is willing to be involved in both the business and service sides of our salon. Required Qualifications Applicants MUST meet the following criteria: Previous management experience within the beauty, spa, esthetics, salon, or wellness industry. Demonstrated experience managing or improving business operations, not solely performing beauty services. Strong understanding of revenue growth, financial reporting, budgeting, and business profitability. Experience developing and implementing employee policies, operating procedures, and performance expectations. Experience creating and executing marketing campaigns and promotions designed to generate business. Working knowledge of social media marketing and content creation. Ability to interpret sales reports, identify business trends, and recommend actionable improvements. Strong leadership, organizational, communication, and problem-solving skills. Ability to work independently, manage projects, meet deadlines, and follow through on implementation. Comfortable collaborating directly with an involved, hands-on business owner. Willingness and ability to perform client-facing beauty services appropriate to qualifications and training. Availability for a hybrid schedule that includes required in-salon hours in Chino, California. Strongly Preferred Qualifications Previous management experience with an established beauty franchise or multi-location spa organization, such as European Wax Center, Massage Envy, Hand & Stone, or a comparable business. Experience overseeing sales goals, memberships, staff productivity, and client retention programs. Demonstrated success growing client volume, increasing revenue, or improving business profitability. Experience with Vagaro or similar salon scheduling and business management software. Proficiency with Canva, Instagram, Facebook, Reels, and digital marketing tools. Experience managing paid Meta or Google advertising campaigns. Strong Excel or Google Sheets skills for budgeting, financial analysis, and reporting. An active California esthetician or cosmetologist license, with current hands-on service experience. Experience performing facials, waxing, spray tanning, lash or brow services, or other relevant beauty treatments. A current California professional license is required before performing any services for which California law requires licensure. Schedule & Work Environment This is a part-time hybrid position with flexibility to complete designated administrative, marketing, analytical, and business development responsibilities remotely. The position will also require regular in-salon availability for operational reviews, employee training, collaboration with ownership, content creation, and client appointments. We anticipate approximately 10-15 hours per week initially , with hours and responsibilities evolving based on business needs, special projects, and client-service opportunities. This position is best suited for an experienced beauty professional who enjoys business development, works efficiently without constant supervision, and is comfortable balancing behind-the-scenes responsibilities with hands-on salon services. What We're Looking For We are seeking more than someone who can simply oversee employees or post on social media. We want someone who understands how a successful beauty business operates, grows, and remains profitable. Our ideal candidate is someone who: Brings new ideas, proven strategies, and meaningful industry experience. Understands the importance of consistent policies, professional standards, and employee accountability. Knows how to analyze numbers and translate financial information into business decisions. Can create and execute promotional campaigns that lead to actual bookings. Identifies opportunities for improvement without needing constant direction. Is equally comfortable discussing profitability with ownership, creating marketing content, and working with clients. Is genuinely passionate about helping a small, independently owned beauty business grow into a stronger and more successful operation. We are specifically seeking candidates who can demonstrate real management experience and measurable business results. If you have a strong background in beauty industry management, a passion for business growth, and the skills to improve both operational performance and client acquisition, we would love to hear from you.

To apply:

Please submit your resume outlining your previous beauty industry management experience, businesses or teams you have managed, and any relevant results you have achieved in business growth, marketing, or operational improvements!

Pay:

$25.00 - $35.00 per hour Expected hours: 5.0 - 15.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

Hybrid remote in Chino, CA 91710