Find & Apply For Salon / Spa Manager Jobs in Melbourne, Florida

Spa Manager Space Coast Massage & Spa - 4.5 Melbourne, FL Job Details Full-time 1 day ago Qualifications Teamwork Team development Recruiting Retail sales Time management Full Job Description Spa Manager Space Coast Massage & Spa — Melbourne, FL Space Coast Massage & Spa is looking for an experienced, motivated, and people-focused Spa Manager to join our team in Melbourne, Florida. We are seeking a confident leader who understands the spa and wellness industry and can create an exceptional experience for both our clients and our team. The ideal candidate is organized, professional, positive, sales-minded, and comfortable taking ownership of day-to-day spa operations. If you enjoy leading people, building a strong team culture, providing outstanding customer service, and helping a business grow, we would love to hear from you! Position Overview The Spa Manager will be responsible for overseeing daily operations, supporting and motivating the team, maintaining high service standards, assisting with scheduling and client concerns, and helping drive revenue and client retention. This is a hands-on management position for someone who is comfortable leading by example and being actively involved in the day-to-day operation of the spa. Key Responsibilities Oversee daily spa operations and ensure the facility runs smoothly and professionally. Lead, coach, motivate, and support massage therapists, estheticians, front desk staff, and other team members. Create and maintain a positive, respectful, accountable team culture. Monitor staff schedules, appointments, room assignments, and daily workflow. Ensure team members are following schedules, policies, procedures, and established service standards. Help resolve employee and client concerns professionally and appropriately. Deliver exceptional customer service and ensure every client has a positive experience. Monitor client satisfaction, retention, reviews, and overall guest experience. Support sales initiatives, memberships, packages, gift cards, retail products, and other revenue-generating opportunities. Help identify opportunities to increase bookings, repeat visits, and overall spa revenue. Assist with recruiting, interviewing, onboarding, and training new team members. Provide ongoing coaching and performance feedback. Maintain professional standards for cleanliness, organization, presentation, and sanitation. Ensure treatment rooms and common areas are properly prepared and maintained. Help manage inventory and communicate supply needs. Assist with opening and closing procedures as needed. Maintain accurate records and communicate operational issues to ownership/management. Lead by example in professionalism, punctuality, communication, teamwork, and client care. Handle confidential employee and business matters professionally. Other duties as needed to support the successful operation of the spa. What We're Looking For The ideal candidate will have: Previous management or leadership experience, preferably in a spa, wellness, salon, hospitality, or service-based environment. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. The ability to confidently lead and hold team members accountable. A positive, professional, solutions-oriented attitude. Strong customer service skills. Sales and business-development awareness. The ability to multitask in a fast-paced environment. Strong attention to detail. The ability to handle difficult conversations professionally and respectfully. A genuine interest in creating an outstanding client and employee experience. Dependability and flexibility. A willingness to be hands-on and actively involved in daily operations. What We Offer Opportunity to lead and grow with an established local spa business. A supportive and professional work environment. Opportunity to make a meaningful impact on the team and client experience. Opportunities for professional growth. A team-oriented culture. Competitive compensation based on experience and qualifications. Benefits Schedule The Spa Manager must be willing to work a flexible schedule based on business needs, including some evenings and weekends. How to Apply If you are an experienced leader who is passionate about the spa and wellness industry and believe you can help Space Coast Massage & Spa deliver an exceptional experience for our clients and team, we want to hear from you. Please submit your resume and a brief introduction explaining why you would be a great fit for the Spa Manager position at Space Coast Massage & Spa. We look forward to meeting you!

Work Location:

In person