Find & Apply For Salon / Spa Manager Jobs in Apex, North Carolina

Guest Services Lead 1121 Apex Peakway, Apex, NC 27502 $17 - $20 an hour - Full-time Apply with Indeed Maeve Salon & Color Bar is looking for an experienced, motivated, and polished Lead Guest Service Coordinator to lead our front desk team and help create an exceptional luxury experience for every guest who walks through our doors. This is a leadership role for someone who loves people, thrives in a fast-paced environment, and understands that the guest experience is just as important as the services we provide behind the chair. Your Role & Responsibilities Lead, support, and motivate our guest services/front desk team. Set the standard for exceptional guest service and hospitality. Oversee daily front desk operations and ensure smooth salon flow. Manage appointment scheduling, confirmations, cancellations, and checkout procedures. Handle guest questions, concerns, and special requests with professionalism and care. Support retail sales, product education, and service recommendations. Help monitor salon goals, performance, and overall guest satisfaction. Assist with training and onboarding new front desk team members. Maintain organization, cleanliness, and the overall appearance of the salon. Communicate effectively with salon leadership and stylists. Assist the Salon Manager as needed. Identify opportunities to improve systems, processes, and the overall guest experience. What We're Looking For Previous salon front desk or beauty industry experience preferred. Previous leadership or supervisory experience required. Exceptional communication and customer service skills. Strong organizational skills and attention to detail. Ability to multitask and problem-solve in a fast-paced environment. Experience with salon software, scheduling, and retail operations. A professional, polished appearance that reflects our luxury brand. A positive attitude, strong work ethic, and a team-first mindset. Someone who takes ownership, leads by example, and enjoys helping others succeed. What We Offer A beautiful, upscale salon environment. A supportive and collaborative team. Opportunities for professional growth and leadership development. Employee discounts on salon services and products. The opportunity to help shape and elevate the Maeve guest experience. The Ideal Candidate We are looking for someone who naturally takes the lead, enjoys creating meaningful connections, and understands that luxury is in the details. You are organized, confident, welcoming, and passionate about making every guest feel valued. If you love the beauty industry and are ready to take the next step into a leadership role, we would love to meet you!

Pay:

$17.00 - $20.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person