Find & Apply For Salon / Spa Manager Jobs in Wake Forest, North Carolina

As an Assistant Spa Manager & Concierge Associate at this franchised Massage Envy location,

• you're responsible for working with the team to run a successful operations of the franchised location and are part of a great community across the nation!

Essential responsibilities include:

Overseeing and assisting in managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests. Assisting Managers in executing and achieving membership and retail sales and profitability goals and partnering with franchise owner and manager to regularly monitor progress against goals. Managing staff and training, monitoring, and coaching the performance of sales associates. Managing schedules and human resource functions, where assigned, including training, conducting staff meetings, leading in sales, demonstrating leadership, addressing customer concerns and disputes. Assisting with saving and managing all client /member relationships promptly Assisting with completing payroll assignments and readiness of reports Managing daily/weekly inventory and completing month end reviews Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy.

Qualified candidates will have:

Education, Skills and Training:

Have a college degree (preferred) in business management or similar field Have previous management, marketing, and sales experience within a service or retail industry. Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff. Flexibility in working schedule , includes some evenings and weekends. Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports. Possess working knowledge of Microsoft Word, Powerpoint, Excel and PDF, google docs Communications and Personal Interactions Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers. Excellent in sales and driving sales goals daily/weekly/monthly Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network. Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture. Maintain client and employee confidentiality.

• Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job Type:

Full-time Pay:

$17.00 - $18.50 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Education:

Associate (Required)

Experience:

Customer service: 1 year (Required)

Sales:

1 year (Required) Operations management: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required)

Work Location:

In person