Find & Apply For Salon / Spa Manager Jobs in Albany, New York

Medical Spa General Manager

• Sales & Operations Confidential Albany, NY Job Details Full-time $30
• $34 an hour 9 hours ago Benefits Health insurance 401(k) Paid time off Employee discount Qualifications Retail industry sales team management experience Teamwork Sales reporting Service scheduling Managing sales strategy or development teams Staff scheduling Team scheduling Sales team management Team development Sales performance monitoring (sales process improvement strategies) Sales coaching Healthcare practice operations management Leading team collaboration initiatives Payroll Sales strategy Meeting or exceeding sales goals Clinical team leadership Salon inventory management Business coaching Business operations Sales leadership Med spa experience Healthcare industry sales team management experience Retail management Staffing management Full Job Description Medical Spa General Manager•Sales & Operations Confidential Medical Aesthetics Practice |

Albany, NY Pay:

$30.00

• 34.

00 per hour plus performance-based bonus opportunities Lead the Team. Build the Business. Shape What Comes Next. An established medical aesthetics practice in Albany is seeking an experienced, results-driven General Manager to lead the clinic through its next phase of growth and development. The practice is trending positively and has meaningful opportunities to strengthen team performance, improve operational consistency, expand its client base, and accelerate revenue growth. This is an opportunity for a strong leader to build on that momentum and make a visible, lasting impact. We are looking for someone who sees potential and knows how to turn it into performance—someone who can assess the business, establish clear priorities, develop the team, improve execution, and take ownership of measurable results. This is not a position for someone who simply wants to maintain daily operations. It is for a hands-on, solutions-oriented leader who is energized by building structure, developing people, and helping a growing practice reach its full potential. What We Offer Competitive pay of $30.00

• 34.

00 per hour Performance-based bonus opportunities Health insurance Paid time off 401(k) Employee discounts on treatments and skincare Professional development and career-growth opportunities Support from an experienced leadership team What You'll Own Sales and Business Performance You will take ownership of the practice's overall performance by: Driving monthly revenue, membership, treatment-package, and retail goals Monitoring KPIs and translating performance data into focused action plans Identifying performance gaps early and adjusting strategy throughout the month Improving consultation conversion, rebooking, client retention, and provider utilization Maintaining consistent follow-up processes for leads, consultations, and client opportunities Building local relationships and identifying opportunities to generate new business Creating a culture in which goals, accountability, and results are understood across the team Providing clear and proactive performance updates to practice leadership Team Leadership and Development You will lead, coach, and develop a multidisciplinary team of providers, coordinators, and support professionals by: Establishing clear expectations and following through consistently Creating an engaged, collaborative, and high-performing work environment Conducting regular coaching and performance conversations Helping team members become more confident in consultations, client education, and treatment recommendations Addressing performance concerns promptly, professionally, and constructively Recognizing strong performance and celebrating individual and team success Leading by example with professionalism, integrity, urgency, and accountability Sales Coaching and Client Experience You will help the team grow the business through consultative, client-centered selling by: Coaching team members to uncover each client's needs and aesthetic goals Improving the quality and consistency of consultations Developing the team's confidence in recommending memberships, treatment plans, packages, and skincare Reviewing conversion and follow-up activity and providing actionable feedback Ensuring recommendations are personalized, appropriate, and grounded in education and trust Maintaining an elevated experience throughout the entire client journey Building long-term client relationships that support retention, loyalty, and referrals Our approach is straightforward: educate thoroughly, recommend confidently, follow up consistently, and deliver an experience that earns long-term loyalty. Operational Excellence You will oversee and improve the practice's daily operations, including: Staffing, scheduling, timecard oversight, and payroll support Provider productivity and schedule utilization Inventory management and product availability Opening, closing, and daily operating procedures Compliance with clinical, operational, and workplace standards Maintaining an organized, professional, and welcoming environment Anticipating operational needs and resolving issues before they affect the team or client experience Communicating business needs and potential risks clearly and proactively What Success Looks Like During your first several months, you will be expected to: Assess the practice's sales, staffing, scheduling, retention, and operational opportunities Establish clear expectations, routines, and accountability across the team Build on the practice's positive momentum with focused, measurable action plans Improve consultation conversion, membership enrollment, rebooking, retail sales, and provider utilization Strengthen follow-up processes for leads, consultations, and existing clients Develop team members through consistent coaching, feedback, and performance conversations Maintain accurate schedules, timecards, inventory controls, and operational reporting Create an energized environment in which the team understands its goals and takes ownership of results Demonstrate measurable progress in both business performance and the client experience The successful leader will not wait until the end of the month to react. They will understand where the business stands, identify risks and opportunities early, and adjust the team's plan accordingly. Required Qualifications Three or more years of leadership experience in medical aesthetics, plastic surgery, dermatology, cosmetic dentistry, luxury wellness, or another consultative healthcare or service environment Demonstrated success leading a team and achieving revenue or sales goals Experience coaching employees to improve sales, consultation, service, or operational performance Strong understanding of KPIs and the ability to turn performance data into action Experience managing staffing, scheduling, timecards, payroll support, inventory, and daily operations Strong communication, organization, problem-solving, and decision-making skills Confidence holding others accountable while maintaining a professional and supportive culture Experience using EMR, CRM, scheduling, point-of-sale, or practice-management software Preferred Experience Candidates will stand out if they have experience with: Medical spa or aesthetic-practice leadership Injectables and aesthetic treatment services Laser and energy-based treatments Membership-based business models Treatment-package and skincare sales Provider utilization and schedule optimization Consultation conversion and lead follow-up Luxury hospitality or client experience Local marketing, networking, or community outreach The Leader We're Looking For You do more than manage tasks—you create clarity, develop people, and produce results. You are energized by goals and comfortable being accountable for them. You know how to balance encouragement with direct feedback, and you do not wait until the end of the month to address a performance gap. You communicate proactively, follow through on commitments, and approach challenges with potential solutions. You are willing to be present in the business, coach in real time, and step in wherever leadership is needed. Most importantly, you understand that sustainable growth comes from combining operational discipline, confident leadership, a high-performing team, and an exceptional client experience. Ready to Make an Impact? If you are ready to take ownership of a medical aesthetics practice with positive momentum and significant growth potential, we would like to hear from you. Please submit your resume along with a brief summary addressing: The size and type of teams you have managed The sales or performance metrics you were responsible for One measurable business result you helped achieve Your approach to developing an underperforming employee or team All applications and inquiries will be handled confidentially.

Pay:

$30.00

• $34.

00 per hour

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person