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A beautiful, calm, and well-organized spa environment
A supportive, respectful, and positive team culture
Competitive hourly pay with opportunities for growth and advancement
Ongoing learning and leadership development
A clear growth path to Assistant Manager for the right candidate Position Overview We are currently hiring a Lead Spa Coordinator for an in-person, part-time role.

This position plays an important role in the daily flow of the spa and the overall guest experience. The Lead Spa Coordinator helps ensure that the front desk runs smoothly, guests feel welcomed and cared for, and the spa environment remains organized and professional. In addition to guest service responsibilities, this role serves as a leadership position within the front desk team. The Lead Spa Coordinator helps support team communication, training, accountability, and operational consistency. This role is ideal for someone who is warm, articulate, detail-oriented, enjoys both guest interaction and behind-the-scenes organization, and is interested in developing leadership and management skills. Key Responsibilities Guest Experience & Front Desk

Welcome guests and create a calm, polished check-in experience
Manage appointment scheduling and daily spa flow
Communicate with guests via phone, text, and email
Share information about memberships, services, retail products, and seasonal offerings
Maintain spa presentation, cleanliness, and hospitality standards Leadership & Team Support
Help onboard and train new Spa Coordinators
Serve as a resource and support person for front desk team members
Assist with maintaining front desk standards and procedures
Support guest recovery and service resolution when needed
Help ensure consistency in guest experience and team communication Operations & Administrative Support
Assist with administrative tasks and spa organization
Support inventory tracking and retail restocking
Assist with client follow-up and membership retention initiatives
Support occasional events, projects, and operational improvements
Assist with process documentation and standard operating procedures Growth Path This position offers a growth path into an Assistant Manager role. As the business grows, opportunities may include increased involvement in:
Team training and development
Scheduling support
Goal and KPI tracking
Inventory management
Operational planning
Membership growth initiatives
Process improvement and systems development
Leadership and accountability responsibilities You're a Great Fit If You
Are warm, professional, and highly organized
Communicate clearly and confidently with guests and team members
Enjoy both hospitality and operational tasks
Take initiative and follow through reliably
Are solution-oriented and dependable
Are comfortable with technology (Zenoti or Google Drive experience is a plus)
Care about creating thoughtful, elevated wellness experiences
Experience in spa, hospitality, boutique retail, or guest services is strongly preferred.

Position Details Hours:

Approximately 28.5 hours per week

Schedule Sunday:

8:15 AM-2:00

PM Monday:

12:30 PM-5:30

PM Tuesday:

Off Wednesday:

Off Thursday:

8:15 AM-2:00

PM Friday:

1:00 PM-7:00

PM Saturday:

2:00 PM-8:00

PM Pay:

Starting at $19/hour

Sunday Pay:

Time and a Half

Growth path to Assistant Manager with increased compensation and responsibilities Benefits
Employee spa membership and service discounts
Flexible scheduling
Infrared sauna access
Continuing education opportunities
Supportive, growth-oriented work environment

Pay:

$19.00 per hour

Work Location:

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Find & Apply For Salon / Spa Manager Jobs in Providence, Rhode Island

Lead Spa Coordinator (Growth Path to Assistant Manager)