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Human Services
Veterinary Assistant
Cotati, CA
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Veterinary Assistant & Fulfillment Associate Animal Hospital of Cotati and Rohnert Park Inc. Cotati, CA Job Details Full-time $18 - $22 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Uniform allowance Vision insurance 401(k) matching Employee discount Qualifications Prescription labeling Customer communication Teamwork Packing Labeling Moving E-commerce Order shipping Records management Medical records Attention to detail Managing patient records Veterinary assistant experience Order fulfillment Full Job Description Veterinary Assistant & Fulfillment Associate | Full-Time | Cotati, CA $18-22/hr | 8-Hour Shifts | Afternoon Shifts | Weekends About Us Animal Hospital of Cotati and Rohnert Park is a newly established and rapidly growing veterinary practice with an expanding pet e-commerce fulfillment operation on-site, AnimalWiz.com. We are focused on providing compassionate, high-quality care to the pets in our community while ensuring pet parents across the country receive their online orders accurately and on time. Our clinic and fulfillment culture is built on teamwork, kindness, and respect; we value each team member's unique strengths and support one another every step of the way. Position Summary We are seeking a proactive, dual-role Veterinary Assistant & Fulfillment Associate to serve as a key player in our growing Cotati team. This in-person position is perfect for a detail-oriented go-getter who manages their time well, thrives in a collaborative environment, and takes pride in delivering exceptional pet care and consistent order execution. You will split your time between providing high-quality clinical support to our patients and managing our e-commerce order fulfillment to clear our daily 4:00 PM shipping cutoff, followed by evening clinic tasks and ongoing patient care.
Safely restrain animals during exams, diagnostics, and treatments. Prepare patients and equipment for surgery, assist during procedures, and monitor animals during post-operative recovery.
Clinical Hygiene:
Clean, disinfect, and sterilize exam rooms, surgical areas, kennels, and equipment to maintain strict infection and biohazard control.
Pharmacy & Records:
Accurately log patient data, treatments, and clinical observations. Fill and label prescriptions under direct veterinary supervision.
Client & Team Communication:
Deliver clear discharge instructions, answer routine client questions, and communicate effectively with clients and team members. Occasional reception duties may be required.
Clinic Workflow & Protocol Compliance:
Proactively assist patient movement between check-in, exam rooms, diagnostics, and surgery while strictly following all hospital safety and animal-handling regulations.
Fulfillment Duties Order Fulfillment:
Pick, pack, and ship customer orders generated through Shopify and Amazon with accuracy.
Shipping Logistics:
Generate and print shipping labels accurately; ensure all packages are securely packed for transit to reach customers on time.
Time Management:
Coordinate daily tasks to ensure all outbound shipments meet the 4:00 PM daily mail deadline.
Inventory Management:
Help maintain an organized fulfillment space by counting, adding, and organizing new stock as it arrives.
Fulfillment Upkeep:
Maintain a clean, safe, and efficient workspace to streamline daily operations.
Qualifications & Requirements Experience:
Vet Assistant with a positive attitude, strong work ethic, and a belief in giving the best care possible to every patient.
Availability:
Must be available to work consistent afternoon, and weekend shifts.
Proactive & Independent:
A reliable go-getter who works independently, manages time effectively, and takes full responsibility for meeting daily shipping deadlines.
Physical Ability:
Must be able to comfortably lift and move boxes and clinic supplies weighing up to 70 lbs, and handle active physical tasks across both clinic and fulfillment areas.
Detail-Oriented:
High level of accuracy in both logging patient medical data and picking items to ensure pets get exactly what their owners ordered.
Tech-Savvy:
Familiarity with Amazon Seller Central and Shopify is a major plus, along with our clinic management software, Idexx Neo.
Shipping Knowledge:
Understanding of how to generate shipping labels and determine the best packing methods for various products.
Communication:
A great communicator who enjoys building relationships with clients, team members, and maintaining a calm, professional demeanor during high-pressure situations. Why Join Us? We are a thriving, evolving practice and business that values a love for pets! As a foundational team member, your work directly touches lives in two powerful ways: providing hands-on, compassionate care to local animals in our hospital, and getting essential pet products into the hands of owners nationwide. If you want to be part of a forward-thinking, supportive team where your hard work is recognized, your ideas matter, and your daily effort truly makes a difference, this is a great place to land.
What We Offer & Benefits:
Health Insurance Dental Insurance Vision Insurance 401(k) Contribution with potential matching Generous PTO benefits Scrub / Uniform allowance (VA only) Continuing Education (CE) included (VA only) Opportunities to grow with a new and evolving practice
To Apply:
If you're ready to join a team that works hard and genuinely cares—for our patients and each other—we'd love to meet you! Send your resume and answer the screening questions on Indeed. Let's talk soon!
Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance People with a criminal record are encouraged to apply Application Question(s): What is your prefered salary? Please write down 2-3 dates and times you are available to interview.
Experience:
Veterinary assistant: 2 years (Required) Order fulfillment: 1 year (Required) Ability to