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Human Services
Veterinary Assistant
Riverside, CA
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Animal Shelter Veterinary Assistant Mary S. Roberts Pet Adoption Center - 1.0 Riverside, CA Job Details Full-time $17.40 - $20.40 an hour 12 hours ago Benefits 403(b) matching Health insurance Dental insurance Vision insurance 401(k) matching Employee discount 403(b) Qualifications Companion animal handling Computer operation Teamwork Medical documentation Veterinary assistant experience Full Job Description Reports to:
Director of Operations Assignment Category:
Full time 0-40 hours (will include weekends and is dependent on departmental needs) Pay range: $17.40 - $20.40 (Starting pay determined by relevant experience, market rates, and internal equity) Job Description Summary The PAC Veterinary Assistant is responsible for providing quality care for all the pets and supporting the mission of the MSRPAC. The Adoption Center Veterinary Assistant will ensure that all pets stay healthy during their stay at the Pet Adoption Center. Animal Care & Medical Support Administer food, medication, vaccinations, and treatments as directed by the Veterinarian or Director of Operations. Safely handle and restrain animals for medical procedures. Monitor and document the health and behavior of all Center residents daily; promptly report concerns to the Director of Operations. Perform basic medical tasks, including drawing blood, microchipping, and deworming. Maintain accurate and up-to-date medical records ShelterLuv. Work collaboratively with the Pathway Specialist Team and Foster Care Coordinator during the intake of new animals-including relinquishments, transfers from local animal control facilities, and fosters—to ensure health and adoptability. Take and upload photos of animals during the admission process. Transport animals to and from veterinary appointments as needed. Support enrichment and socialization programs. Assist with monitoring play groups by age and temperament; document observations. Administrative & Operational Support Review and address all medical and behavioral concerns reported by staff and volunteers. Participate in staff meetings, training sessions, and program planning. Maintain inventory of medical supplies and notify the Director of Operations of needs. Provide feedback on training needs, workflow improvements, and overall operations. Assist with monthly Nail Trim Clinics and other community programs as required. Adhere to all safety standards and promptly report hazards. Perform other duties as assigned. Qualifications 1-3 years of experience as a Veterinary Assistant or Technician preferred. Experience supervising or working with volunteers is a plus. Strong animal handling, critical thinking, and multi-tasking skills. Excellent communication, organizational, and customer service abilities. Proficiency in Microsoft Office and general computer skills. Ability to work both independently and collaboratively in a team environment. Cooperative and professional attitude with staff, volunteers, and the public. Valid California driver's license and proof of insurance. Ability to lift a minimum of 25 pounds.
Competencies Attendance & Reliability:
Maintains consistent and punctual attendance. Follows instructions accurately and responds positively to management guidance. Delivers high-quality work in a timely manner, honors commitments, manages time effectively, and takes ownership of responsibilities.
Customer Service:
Demonstrates respectful, courteous, and empathetic interactions with both internal and external customers. Anticipates needs, listens attentively, and responds promptly to concerns. Navigates emotionally sensitive situations with professionalism and care. Actively seeks opportunities to enhance service delivery and fosters a culture of respect, inclusion, and open communication.
Diversity & Inclusion:
Collaborates respectfully and productively with individuals of all backgrounds, embracing and valuing diversity in race, gender, age, culture, and experience. Recognizes and appreciates the contributions of team members from all walks of life.
Ethics & Integrity:
Maintains confidentiality and demonstrates honesty in all professional interactions. Acts in accordance with organizational values, avoiding conflicts of interest and inappropriate conduct. Represents the organization with integrity, transparency, and accountability.
Teamwork & Collaboration:
Engages constructively with colleagues, actively listens, and responds with thoughtful feedback. Offers support and shares expertise willingly. Acknowledges and values the contributions of others, prioritizes team goals over individual interests, and fosters a positive and cooperative work environment. Physical Requirements & Work Enviornment This position requires the ability to perform essential physical tasks, including but not limited to standing, walking, sitting, speaking, and hearing. Must be able to bend, squat, kneel, stoop, reach overhead, and perform repetitive hand and finger motions, such as typing or operating a computer. Must have the ability to lift, push, or pull up to 50 pounds on a regular basis, including restraining animals and handling food or supply items. The role involves frequent movement of the neck and torso, including bending, twisting, and reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Work is performed in an office setting located within an animal shelter environment. The individual must be comfortable working in conditions that may include loud noise, such as barking, and exposure to animals of various species, sizes, and temperaments. Culture of Philanthropy & Event Participation At the Mary S. Roberts Pet Adoption Center, we embrace a culture of philanthropy—where every team member, regardless of role, plays a part in advancing our mission. All employees are expected to support this spirit by positively representing our work, participating in fundraising efforts, and helping foster meaningful relationships with our supporters. Participation in our two major fundraising events— Walk with the Animals and Barktoberfest —is a companywide expectation. These events are crucial to funding our lifesaving work, and we count on every staff member's support. All employees, regardless of position, are expected to contribute their time and talents unless alternate arrangements are made in advance with their supervisor. As part of our ongoing commitment to creating a culture of philanthropy, all staff members are expected to actively contribute to the organization's fundraising efforts. This may include soliciting donations, participating in fundraising events, and helping promote initiatives that support our mission. Staff will have the opportunity to be recognized for their involvement in key fundraising activities. We encourage all employees to engage in these efforts and work together to advance the success of our programs. Other Equal Employment Opportunity Statement The Mary S. Roberts Pet Adoption Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job Description Disclaimer This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties may change at any time with or without notice as business needs evolve. Animal Welfare Work Environment This position may involve direct contact with animals of varying temperaments and medical conditions. Employees must be comfortable working in an environment where humane euthanasia may occur and where exposure to pet dander, waste, cleaning agents, and zoonotic diseases is possible. Physical requirements may include lifting up to 50 pounds, standing for extended periods, and handling animals safely and compassionately. All employees are expected to support the mission, vision, and values of the Mary S. Roberts Pet Adoption Center, including a commitment to animal welfare, lifesaving work, and community engagement. A deep sense of compassion, emotional resilience, and a team-oriented mindset are essential to success in this role.
Pay:
$17.40 - $20.40 per hour Expected hours: 1.0 - 40.0 per week