Find & Apply For Veterinary Assistant Jobs in New Albany, Ohio

Be the Friendly Face, Caring Voice, and Helping Hands Behind Great Veterinary Care Animal Hospital of New Albany is growing, and we're looking for a Veterinary Assistant/Customer Service Representative to join our team! If you love animals, genuinely enjoy helping people, and thrive in a busy, team-focused environment, this could be the perfect opportunity for you. This is a hybrid position that combines client service and front-desk responsibilities with hands-on veterinary assisting. You'll play an important role in creating a positive experience for our clients and patients while helping our doctors and technicians keep the day running smoothly. Our team works hard, supports one another, and genuinely enjoys working together. We're looking for someone who brings that same positive attitude, compassion, reliability, and willingness to jump in wherever needed. Before You Apply — We Want to Hear Your Voice! To be considered for this position, please call (614) 414-7956 and follow the voice prompt. State your name and answer the question provided. Why do we ask you to do this? Because communication is a huge part of this position, and we'd love to get a feel for your personality and communication style right from the start. Don't overthink it — just be yourself! What Your Day Might Look Like Your day will vary, but responsibilities may include: Client Service & Reception Greeting clients and their pets with warmth and enthusiasm — both in person and over the phone Answering phones, texts, and emails while keeping appointments organized and on schedule Checking patients in and out and helping visits run smoothly Providing excellent customer service and making clients feel heard, welcomed, and cared for Communicating clearly with clients regarding appointments, services, products, and next steps in their pet's care Supporting veterinarians and technicians by keeping communication clear and efficient Entering and maintaining accurate client and patient records Handling multiple priorities while maintaining professionalism, organization, and attention to detail Keeping the front desk and lobby organized and running smoothly Veterinary Assistant Responsibilities Assisting doctors and veterinary technicians with appointments and patient care Safely handling and restraining dogs and cats for examinations and procedures Preparing exam rooms and treatment areas Cleaning and maintaining equipment, kennels, and patient areas Obtaining and recording patient weights and basic vital signs Assisting with blood draws, laboratory samples, diagnostic procedures, and other medical tasks as trained Preparing patients for procedures and assisting with patient recovery and monitoring Providing compassionate care and comfort to hospitalized or recovering patients Assisting with surgical and dental preparation, cleaning, and room turnover as needed Restocking supplies and helping maintain an organized, clean, and efficient hospital Following hospital protocols for patient safety, sanitation, and infection control Helping wherever needed to keep the hospital running efficiently No two days are exactly the same. If you like a job where you're moving, thinking, talking, problem-solving, caring for animals, and interacting with people throughout the day, you'll never be bored here! What We're Looking For We're looking for someone who is: Compassionate and genuinely loves animals and the people who care for them Friendly, positive, and naturally makes people feel welcome Comfortable talking with clients both in person and on the phone Able to demonstrate strong communication and professional phone etiquette Reliable, punctual, and dependable A true team player who is willing to jump in and help wherever needed Comfortable working in a fast-paced environment and handling multiple priorities Detail-oriented and organized, even when things get hectic Calm and patient when dealing with nervous, sick, or difficult-to-handle animals Able to work well with doctors, technicians, reception staff, and other team members Adaptable and willing to learn new skills Someone who takes pride in providing excellent patient care and client service Previous veterinary experience is preferred, but we are willing to consider the right candidate based on their customer service experience, attitude, work ethic, communication skills, and willingness to learn. Customer service, medical, or veterinary experience is a plus. Perks & Benefits

NO WEEKENDS

Medical, dental, and vision insurance after 90 days Paid time off 401(k) with company matching after one year Uniform allowance Reduced-cost medical care for your own pets Supportive, collaborative work environment Opportunities to learn and grow your veterinary skills What Makes Animal Hospital of New Albany Special? At our clinic, teamwork isn't just something we talk about — it's something we live every day. We're building a team where everyone can count on each other, support each other, and work together to provide the best possible care. We believe the best veterinary medicine happens when a team communicates well, helps one another, and creates a positive environment for both clients and patients. We're looking for someone who brings that extra spark of positivity, compassion, dedication, and teamwork to their work. If you're looking for a workplace where you'll feel supported, appreciated, and part of a team that genuinely enjoys working together, you may have just found your new home. Think You'd Be a Great Fit? We'd love to hear from you! Call (614) 414-7956 and follow the voice prompt. State your name and answer the question provided. This quick step gives us a chance to hear your communication style and personality — two things that are incredibly important in this position. Don't just send us a résumé. Let us hear you! We appreciate your interest in Animal Hospital of New Albany and look forward to hearing from you!

Pay:

$15.00 - $18.00 per hour Expected hours: 32.0 - 38.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person