Find & Apply For Veterinary Assistant Jobs in Spring House, Pennsylvania

Job description Epic Veterinary Urgent Care is a brand-new urgent care veterinary practice opening in November 2026 in Spring House, PA , and we're looking for a CSR to join our founding team! This is a unique opportunity to be part of an exciting startup environment where your voice matters. You'll help shape the standard of care, culture, and workflows in a modern facility offering urgent care and surgery . We are equipped with state-of-the-art tools including digital radiography, ultrasound, in-house laboratory, and a fully stocked pharmacy . Why Join Us? At Epic, we believe in turning passion into purpose. We empower our team members through continued learning, leadership development, and a healthy work-life balance. We value our team's well-being just as much as we value high-quality care. We live by our name and mission: BE EPIC - Believe in... Empowerment, Empathy, Professionalism, Integrity, and Collaboration.

Client Service & Administrative Duties:

Greet and assist clients during check-in and check-out Provide support and answer questions via phone, email, chat, and in person Guide clients through the admission process, including reviewing financial options, deposits, and expectations Maintain and update client and patient records accurately in the medical software system Communicate client concerns, requests, and special needs to the veterinary team promptly Schedule appointments and manage incoming calls professionally and efficiently Handle electronic medical records, pet insurance claims, medical record requests, and faxes Maintain a clean, organized, and welcoming reception and hospital environment Participate in team meetings, training sessions, and continuing education opportunities

What We're Looking For:

1+ years of experience in a veterinary hospital setting preferred Excellent communication skills and a friendly, team-oriented personality Ability to multitask and stay organized in a dynamic environment Detail-oriented, dependable, and calm under pressure Fear-Free Certification is a plus

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance

Shift:

Day shift Evening shift

Work Location:

In person

Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Uniform allowance

Work Location:

In person