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Veterinary Technician / Technologist
Salisbury, MD

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City of Salisbury, MD

Animal Care Technician

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Job Description

Job Description

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City of Salisbury, MD Classification Description Classification Title:
Animal Care Technician Grade:

3

Department:
Salisbury Zoo FLSA Status:
NE Date:

10/26/2026

Position Profile:

Under the supervision of the Collections Curator, the Animal Care Technician provides a high standard of animal care to Zoological population, which encompasses husbandry, diet preparation, and cleaning of assigned habitats; applying behavioral husbandry techniques and goals including enrichment & operant conditioning; maintaining accurate, thorough records utilizing ZIMS (Zoological Information Management System) & other software; assist Veterinary staff with procedures. Performs other duties as assigned.

Duties and Responsibilities Administration/Department Administration:

Manage the overall animal care team and procedures while performing routine animal husbandry duties for living collections.

  • Work with other animal care staff toward maintaining a high standard of animal welfare for the Zoological population
  • Prepare diet for specified animals
  • Provide husbandry for designated animal habitats
  • Conduct daily observations on animals for atypical behavior, illness, and/or injury
  • Assist the veterinarian in the treatment of animals with illness or injury
  • Facilitate behavioral husbandry goals utilizing enrichment and operant conditioning methods
  • Assist with facility maintenance
  • Handles and transports animals as needed.

Both on and off site

Skills Proficiency/Strategic Planning:

Skillful in use of tools, hardware, software, and equipment.

  • Assists with maintenance of facility & grounds
  • Working knowledge of City policies and procedures
  • Knowledge of zoological policies and practices regarding animal care and habitat maintenance
  • Knowledge of animal diet requirements
  • Knowledge of safe animal handling procedures
  • Follow written and oral instructions
  • Effectively prioritize and multitask with attention to detail
  • Demonstrates ability to safely and efficiently utilize basic hand tools
  • If over the age of 21, safely & appropriately follow instructions on driving city vehicles
  • Performs other duties as assigned Page 1 of 4
  • Pass a 6-hour shooting range course
Leadership/Team Leader:

Provides strong guidance and oversight. Instills confidence and inspires action while maintaining accountability.

  • Works with the Zoo team, which consists of a Director, Assistant Director, Collections Curator, Registrar, Animal Care, Groundskeepers, Maintenance, Education Department, Veterinary team, Guest Services and Administrative Assistant.
  • Collaborates with the teams of other City departments and stakeholder groups.
Stewardship:

Safeguards equipment, supplies and material.

  • Educates guests on the importance of the Salisbury Zoo, its relation to the city and the zoological industry as a whole
  • Regularly observes the Zoological population and interprets what they observe
  • Work closely with the animal care, veterinary and maintenance staff to successfully complete projects
Development/Leadership Development:

Provides opportunities to engage in leadership development and learn about career advancement. Participate in opportunities to earn or maintain professional credentials and certifications.

  • Attend opportunities and/or training for department staff to engage in professional development, career advancement and other City initiatives to improve interdepartmental relations
  • Works on improving leadership skills by attending relevant meetings and trainings
  • Keeps informed on current Zoological and animal care practices by attending workshops and educational programs or reading specialized literature.
  • Generate individual annual performance goals that reflect institutional mission and strategic priorities.
  • Effectively communicate with the public courteously and tactfully at all times;
  • Effectively communicate and maintain effective working relationships with other staff members and members of the public. Performance Expectations
Communication:

Articulates thoughts and ideas clearly and effectively to exchange information. Listens to others and provides useful feedback. Effectively communicates with the public courteously and tactfully at all times.

  • Demonstrates effective communication skills within Animal Care team, and with Zoological staff outside of Animal Care
  • Maintains clear, concise records utilizing software including ZIMS (Zoological Information Management System), Microsoft Word, Microsoft Excel, and other software as required
  • Provides consistent, effective updates to peers & leadership regarding changes to animal behavior, diets, husbandry management, etc.
Work Ethic:

Demonstrates personal accountability, effective work habits, integrity and ethical behavior.

  • Displays respectful behavior toward peers, leadership, guests, stakeholders, and animals Page 2 of 4
  • Prioritizes effective, efficient work habits while maintaining a high standard of animal care
Teamwork:

Works well as a part of a team through respectful and collaborative relationships with colleagues, customers, affiliates and stakeholder groups.

  • Clear ability to function in an individual capacity while effectively collaborating with peers as needed
  • Actively supports Animal Care team to achieve multitude of dynamic goals
Problem Solving:

Improves, designs, refines, finds and invents criteria in order to resolve problems. This combines creative and critical thinking.

  • Resourcefully apply solutions to obstacles within daily work, coordinates with peers & leadership to overcome challenges within role
  • Leads with a proactive mindset when approaching daily care
Initiative:

Takes charge before others do and/or without being instructed.

  • Seek out information to assist in personal and professional growth as an Animal Care team member
  • Apply knowledge and experience to aid in the consistent elevation of husbandry standards

Benefits

  • Professional Development
  • Dental Insurance
  • Leadership Development