Find & Apply For Animal Control Officer Jobs in Daytona Beach, Florida

Description & Details This is an opportunity to be part of the team that helps to take our animal placement and customer service to a new level of caring, compassion and hope for the animals we serve. Our world is unique and changes daily. We are looking for an Adoption Counselor to help with our on and offsite adoptions, client education, sales, Open Paw program and provide great customer experience aligned with our mission. Is this you? Our perfect candidate is caring, motivated, hard-working, a little scrappy, and willing to jump in to help where there's a need. In addition, they will have veterinary experience and ideally experience with high-volume, high-quality customer experiences. We promise a great group of colleagues and friends ready to team up with you to advance lifesaving across the state.

Position Summary:

Adoption Counselors provide high-quality experience and education about our services, programs, animals and community initiatives. Counselors act with urgency to accomplish important tasks and play a direct role in achieving Halifax Humane Society's mission and organizational success. Counselors may receive intensive assignments in a particular program based on organizational needs. Essential Duties /

Responsibilities:

Assist potential adopters in the selection of animals for adoption to ensure the right fit for the family and the pet at both on and off site locations. Create a welcoming, fun and inviting experience for all patrons of the Halifax Humane Society. Remain up to date on available animals' information, personalities and medical issues in order to help pets find the perfect home. Represent the Halifax Humane Society by providing excellent customer service and being inclusive to all of the public. Greet potential adopters in our Open Paw method and ascertain their wishes for a new pet and help match make the new family with a pet that fits into their lives. Ensure all animals being adopted are up-to-date on vaccinations, preventions and that any current medications are filled and provided to the adopter. Accurately enter adoption information into the software system at time of adoption. Advise new owners of pet examinations, adoption benefits, and post adoption behavior issues. Assist with animal care duties as needed. Participate in all adoption activities including offsite adoptions occasionally. Work collaboratively with all departments and staff and volunteers. Merchandise and sell retail items to adopters in order to increase revenues to fund lifesaving programs. Protect the confidential information on customers and donors. Provide information to the public about Halifax Humane Society programs and promote good animal care and responsible pet ownership. Actively engage with volunteers in such a way that provides support for our volunteers and staff and proactively improves our volunteer program. Work collaboratively with Halifax Humane Society' team members in all areas of operations to achieve lifesaving goals; follow Halifax Humane Society policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and recordkeeping. Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and communicating to leadership about unsafe practices and conditions.

Skills and Experience:

A minimum of 2 to 5 years of experience working in a clinic, hospital, or animal welfare setting is required. Certified in Fear Free handling is a plus. Bilingual or multi-lingual skills are preferred but not required. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process. Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands. Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved. Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. Mental Demands Must have the ability to multitask, prioritize and handle high levels of stress. Position requires excellent organizational skills, as well as high level of accuracy and attention to detail. Must be dependable, have proven ability to meet deadlines and follow detailed instructions without need of constant support. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. Ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work. Employment Requirements Successful completion of criminal background check

Negative Drug Screening Valid Government Issued ID Job Type:

Full-time Pay:

$17.50 - $19.50 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Please list the name(s) of the animal shelter(s), veterinary offices/clinics or Animal rescues where you have previously worked, including your role and dates of employment.

Experience:

Animal welfare: 2 years (Required)

License/Certification:

Driver's License (Preferred) Ability to

Commute:

Daytona Beach, FL 32124 (Required)

Work Location:

In person